Reporting directly to the Pricing & Insights Lead, the Product Analyst will be responsible for ensuring TUH’s product suite is maintained in accordance with the TUH Fund Rules, Board and Executive Management decisions, internal policies and relevant legislation. The role may also entail training staff on product changes, providing insights to the business based on data and analysis of all product related data and leading project streams.
Key Responsibilities
- Serve as Subject Matter Expert for product change implementation, coordinating with stakeholders.
- Work closely with data and analytics team to develop easily understood data solutions for complex problems, for the business to foster data driven decision making.
- Act as primary contact for internal communication regarding competitor activity, market news, and events.
- Collaborate with IT stakeholders to ensure product settings compliance with TUH Fund Rules in HAMBS.
- Coordinate with Marketing and Communication team to ensure compliance of product settings in marketing materials with Fund Rules.
Capabilities
- Proficient project management for product changes with diverse stakeholders.
- Demonstrate strong organisational skills and attention to detail.
- Excellent stakeholder management abilities.
- Effective collaboration within multidisciplinary teams.
- Understanding of data structures, data warehouses, reporting, visualisation, and intermediate MS Excel proficiency.
Join TUH, a trusted health fund boasting a 91% member satisfaction rate and recently crowned in 2023 "Best Private Health Insurer" in the prestigious Roy Morgan Customer Satisfaction Awards 2022. This remarkable achievement stands as a testament to the collective dedication, hard work of our team and the genuine trust and satisfaction of our valued members. As a leading private health fund, TUH serves the education and union communities, delivering exceptional customer service, prioritising the well-being of our members and employees, and offering competitive value for money products. Our values guide us to care, create possibilities, and pursue excellence, fostering a transformative journey. Be part of our engaged community where members are at the heart of everything we do, reflecting our commitment to providing the best healthcare coverage and support.
Benefits of working at TUH
Together We Create New Possibilities! At TUH, we value the well-being of our people and members equally. We empower your career growth and prioritise your health and happiness. Enjoy a wide range of health benefits, flexibility, and a supportive workplace culture where everyone cares.
While the list is endless, allow us to share a glimpse of our industry leading people experience that awaits you:
- TUH Private Health Insurance benefit
- Innovative Flexible & Hybrid working arrangements
- Impactful Workplace Giving Program
- Empowering leave options including 18 weeks paid parental, family and domestic violence leave, cultural, volunteer, study, as well as the option to purchase additional leave
- Subsidised gym membership, free skin checks, free flu shots and access to WhereFit to bring you the best wellbeing benefits in town
- Salary Sacrifice options for a new motor vehicle and voluntary superannuation contributions
- Proudly White Ribbon accredited to create a safer workplace and put an end to violence against women
- Take advantage of discounted TUH Health Hub Services including dental, optical, physio, massage etc in your lunch break
- Complimentary EAP Program aimed at supporting you to thrive at work, in health and life.
Next Steps
To apply, please submit your resume and cover letter by clicking on the ‘Apply’ button. The application period will close on Sunday 14 April 2024.
To be considered for the position, the successful candidate must have unrestricted Australian work rights and consent to comprehensive background checks, including aptitude, integrity, and reference checks.
TUH values diversity and inclusivity, welcoming applications from individuals of all backgrounds, ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disability.
Please note that TUH conducts in-house recruitment and does not accept agency applications or engage in canvassing.