Product and Pricing Data Specialist

• Join our passionate Product and Pricing team who love what they do
• Australia's first general insurer solely focused on Pet Insurance
• Chatswood Office Hybrid work

Want to work with a bunch of smart, commercially-savvy people who love to tackle complexity and find ways to make things simple? Bring your advanced actuarial and data analyst skills and join a fantastic cutting-edge Product and Pricing team.

As the market leader in a growing category, we’re looking for a Data Specialist to play a pivotal role within the Product and Pricing team, tasked with in-depth analysis of a complex dataset on veterinary claims as well as Product Design and Distribution Obligations (“PDDO”) metrics across a range of coverages and combinations distributed through numerous partners and direct channels. The team are passionate about what they do and love to move the dial.

You’ll use your smarts to help uncover the key drivers affecting both historical and anticipated claims inflation in the insurer's book of business as well as play a pivital role in the day-to-day monitoring of our product performance against the regulatory framework and product performance guidelines. This highly visible role within PetSure leverages and builds relationships in an emerging and fast-growing category of consumer spend. We’re all about growing our people and our business, so we will also be looking for you to share your technical expertise.

The role will also be entrusted with identifying broader consumer trends, contributing and aiding with macro and micro perspectives to the business strategy. The role requires high-level analytical acumen, the ability to operate independently, and a readiness to report insights for senior executives on short notice.

You can achieve so much here, and that impact will set you apart. We know there is so much more to achieve, and that success has your name on it.

What you’ll do

As the Product and Pricing Data ISpecialist you will contribute through:

• Data Analysis: Utilize advanced statistical techniques to dissect a multifaceted dataset of veterinary claims alongside readily available public data
• Trend Identification: Isolate both historical and predictive trends in claims inflation, as well as broader consumer trends
• High-Visibility Reporting: Prepare and present impactful findings to the actuarial team, product team , sometimes on short notice. Leverage these presentations to build relationships across departments
• Modelling: Develop, test, and refine predictive models for both claims inflation and consumer trends
• Monitoring: Analyse and refine our PDDO Dashboards against product performance guidelines on a monthly and quarterly basis to track if each product is performing within set thresholds.
• Reporting: Prepared required reporting (using MS Word and MS PPT) which highlights low performance and associated action plans to rectify as well as identify trends and insights.
• Ad Hoc Analysis: Execute specialized analysis as requested by senior management, providing both micro and macro perspectives.

What you’ll bring

• A love of pets!
• Tertiary qualifications in Actuarial, Mathematics, Statistics or university degree with a strong mathematical component
• Prior experience in a pricing or data analytics role
• Understanding of the General Insurance environment across Underwriting, Product, Pricing, and Customer strategies
• Understanding of the regulatory framework as it applies to general insurance (an asset)
• Strong ability to analyse complex data and provide actionable insights
• Attention to Detail: Precision in parsing data to identify intricate trends and anomalies
• Skill in distilling complex analytical findings into concise, understandable reports and presentations for a broad audience
• An innate curiosity to explore data deeply and question prevailing assumptions. A curious mind is a must!
• Exceptional communication skills and the ability to engage with diverse stakeholders

Want to love where you work? Join us!

We have amazing people, a great culture… and pets everywhere. Together, they make this a really great place to be. Here’s some of the awesome benefits you’ll get to enjoy as part of the PetSure team:

• Workplace flexibility – work from our Chatswood office and from home
• When onsite, enjoy our award-winning, purpose-built pet friendly office right near Chatswood train station
• Bring your pet to the office – when you do, we’ll give free parking to make it easier
• Access to PetBase – our onsite vet clinic that provides free preventative healthcare for our team’s pets.
• An inclusive and supportive culture that supports career development and flexibility, including our fully paid 18-week gender-free parental leave
• Access to our wellbeing program which includes webinars, health checks, on site lunches
• Personal and professional development through our customised learning platform
• Paid leave for your birthday and a wellbeing support day (a day out of the office to support your wellbeing or to volunteer for a cause or passion close to your heart)
• And because pets are at the heart of everything we do, your pet insurance is on us too!

About PetSure

PetSure is helping to create a better world for pets and their people, with a mission to remove the worries that come with being a pet owner.

We are a pet health tech business providing a sense of security to almost half a million people in Australia and New Zealand. We are the first general insurer in Australia solely dedicated to pet insurance and with our partners, everything we do champions the rights of pets, pet parents and vets.

We are a pet insurance underwriting agency and insurer. At our core, are a team of passionate pet lovers committed to working with veterinary teams to help provide the best possible health outcomes for pets. The underwriting component of our business powers the pet insurance propositions of more than 25 companies, including some of Australia’s household names, such as Woolworths, RSPCA, Petbarn, Guide Dogs, Medibank, Bupa, HCF and AA in New Zealand.

PetSure is also an administrator and leader in pet insurance claims processing. Assessing over a million claims from across Australia and New Zealand each year, PetSure’s authority in this area has resulted in us being retained by leading pet insurers in the United States to provide claims processing services.

Our innovative payment solution GapOnly™is a paperless claims service whereby a customer can obtain claims approval within minutes and simply pay the gap*, while still at the vet clinic. GapOnlyTM is transforming the claims experience with less upfront out of pocket expenses for the pet parent, now available in 1000+ participating vet clinics and specialist hospitals Australia-wide.

Want to strive, win and grow? Apply now.

PetSure is an equal opportunity employer and encourages anyone who meets the role requirements to apply.