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Form of workEstablished in 1969, Cook's Plumbing Supplies is a successful family run business and a leader in the industry. Across NSW & QLD Cook’s consists of: thirteen Trade Stores, a Home Builders Division, Commercial Projects Division, a dedicated Plumbing Estimator team and four retail Showrooms – showcasing a huge selection of quality bathroom, kitchen and laundry fixtures and fittings from all the top brands.
Before we talk about the role, let’s start with some of the perks:
- Day off on your birthday
- Team/Branch lunches for various occasions
- Flexibility – we’re family owned, we get the need for flexibility at times when required!
Now we've got you interested, here's the role on offer….
We have an exciting part-time opportunity (15-20 hours p/w) to join our Consultant team as ‘Product Consultant – Assistant’. You will work alongside Product Consultants, assisting them to look after valued customers who are seeking professional expert advice on tailored solutions for their dream home, in particular - bathroom, kitchen and laundry products.
“Studio Eden’’ is a brand new state of the art showroom concept under the Eden Brae brand, and it’s within Studio Eden you will be based. This is the ultimate destination for interior design inspiration! Along with other highly trusted household name brands, Cook’s is well represented within Studio Eden, showcasing the very best when it comes to bathroom, kitchen and laundry products.
Location is Norwest - within 5 mins walking distance from the Metro station and other public transport.
The position will report directly to our Key Projects Manager, however you will also be required to take direction from other senior members of staff.
As Product Consultant – Assistant, your role will entail but is not limited to:
- Assisting with client and showroom email correspondence
- Preparation of paperwork for customer showroom appointments
- Follow up with clients to ensure contracts and quotations are kept to required timeframe
- Liaising with the customer, home builder, plumber and members of the Cook’s home builder team for any issues or processes involved in servicing our home builder customers
- Creation of client files in Cook’s Plumbing Supplies intranet for purpose of reporting
- Updating and amending quotes as required
- Committing to training as and when required
- Delegation of work from senior staff that is equal to your ability
- Ensuring a neat and tidy workplace at all times
- Involving yourself in customer service activity in the undertaking of your daily tasks
- Answering phone calls
To be successful in this role you will have:
- Determination and ability to use your own initiative
- An energetic and friendly personality, with great communication skills and good personal presentation
- Excellent organisational skills with attention to detail
- Computer literacy and an overall willingness to learn
- A team player attitude and a commitment to ensuring customer satisfaction
- Previous plumbing, bathroom & kitchen or building industry experience is advantageous
What's in it for you?
- Excellent company culture in a family owned business
- Product & computer training as and when necessary to ensure your success
- State of the art showroom environment
- Be partnered with some of the most prestigious builder brands across Sydney
Oh and did we mention you will never work on your birthday again?!
If you want to be amongst a great bunch of people who will make you feel welcome from day one, then look no further than Cook’s. Send your cover letter and Resume to: Jarrod Rice – Asst. General Manager – *****@cooksplumbing.com.au . Let Jarrod know why you’re the best person for the job!
Find out more about Cook's by visiting www.cooksplumbing.com.au
