Product Specialist - Clinical & Pharmaceutical Microbiology NSW

Position Summary:

Key Responsibilities:

Sales Execution 

• Achieve monthly, quarterly and annual targets
• Provide an accurate sales forecast for the Clinical & Pharmaceutical Microbiology business areas
• Craft and implement effective business territory plans
• Use data analysis tools to optimise sales and margin metrics for customer accounts
• Ensure feedback including win/loss reasons, competitor intelligence and market knowledge is provided to the Product Management and broader sales teams
• Understand the broader business areas and generate leads, driving a whole of business approach Product Specialist Expertise
• Gain a strong understanding of the customer's requirements and application needs on a technical level, to ensure the most suitable solution is proposed
• Understand the regulatory environment these products and customers work within
• Assist Product Management team to ensure inventory and product forecasting targets are met and customer/marketing expectations are achieved.
• Conduct product demonstrations, seminars and participate in customer engagement activities to support the growth strategy
• Work with Technical and Service teams to resolve customer technical issues to high customer happiness
• Attend training events to ensure skills are maintained up-to-date and relevant for maximum benefit to the customer
• Attend relevant industry scientific meetings and conferences

Pipeline and Opportunity Management

• Maintain an accurate opportunity funnel for all assigned product, including closure dates and completed sales process (customer engagement, next steps, competition etc)
• Maintain a forecast for the assigned product lines to an accuracy of +/- 10% on a monthly basis,
• Maintain a record of customer visits and interactions using the CRM platform salesforce.com completed by the end of each week

Frequent Contacts:

Internal 

External 

Minimum Requirements/Qualifications:

• Tertiary qualifications in Science or related subject area is important
• Experience in a Microbiology laboratory or commercial Microbiology setting.
• Previous experience selling Microbiology reagents and consumables is highly regarded
• Technical understanding of markets, particularly within clinical and pharmaceutical laboratories
• Strong understanding of the Sales process with consistent track record to achieve results
• Experience working with Microsoft Office Suite and CRM system

Skills & Attributes

• Highly motivated and resourceful individual who is driven by results
• Ability to work autonomously and to position creative solutions
• History of outstanding customer follow up is crucial
• A solution-focused individual able to prioritise time and effort to deliver beyond customer expectations
• An ability to think strategically and transform strategy into implemented tasks
• Excellent numeracy, literacy and verbal communication skills with a fastidious attention to detail
• Strong communication skills, the ability to prioritise based on key result areas, to lead time effectively and meet agreed deadlines
• An initiative taker who has a hard-working, upbeat and positive demeanor

Other Job Requirements:

• Implement OHS policies and procedures and ensure a safe and balanced workplace environment
• As this position requires time on the road, a current driving license is a prerequisite
• The role covers regional customers; therefore regular travel is required (Approx. 30%)
• Travel to attend training sessions/conferences/occasional activities

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.