AddressAbout the Business:
ECOECO Windows and Doors is a leading provider of high-quality, energy-efficient double glazed aluminium windows and doors, with a commitment to energy performance, strength, value, sustainability, and innovation.
The Opportunity:
We are seeking a dynamic experienced Production and Service Manager to lead and guide the production, service and delivery areas within our business, the Production and Service Manager forms part of the management team within a close-knit business and will be responsible for planning and directing the operations to achieve planned production ensuring safe work practices at the required standard. This is a hands-on role, and you will work closely with our sales department to ensure we meet the needs of our customers.
Key Responsibilities:
- Create and manage production schedule, overseeing the team's performance, production output, quality control and implementing improvements as needed.
- Schedule customer deliveries and services.
- Manage factory staff and ensure all members embrace all company procedures, protocols, and standards.
- Manage inventory (spares, materials) incoming goods & rubbish removal.
- Manage and maintain the company vehicles, plant, and equipment.
- Act as a point of contact for customer inquiries, resolving issues promptly.
Qualifications:
- Strong organization and computer skills a must.
- Demonstrated attention to detail with the ability to organize and prioritize work effectively to meet deadlines whilst maintaining high standard of customer service.
- Well-developed communication and people management skills and the ability to motivate and instill a continuous improvement mindset within the team.
- Experience in a similar management role essential if that is within the window or construction industry it will be highly regarded.
