Programmer Analyst

Job Description:
Intro
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’ outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors.
Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1600 staff.
Responsibilities
See yourself in our team:
Reporting to the Head of Automations & Applications, the Programmer Analyst will collaborate closely with Client Operations teams, internal and external technology partners as well as the vendors of the Risk Partner platform.
You will play a critical role in the successful delivery and management of our RiskPartner application. This position will lead the development, enhancement, troubleshooting performance issues, and providing technical support to our clients while working in a dynamic and collaborative environment.
On a day to day basis you will:

• Design, develop, and maintain web applications using .NET, Azure, and SQL Server technologies
• Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and external partners
• Troubleshoot, optimize, and improve application performance, ensuring the best possible performance, quality, and responsiveness of applications
• Handle data migrations, integrations, and system configurations
• Engage with clients on both a professional and technical level, ensuring the clients’ needs are met and expectations exceeded
• Ensure that initiative deliverables meet quality standards and align with best practices
• Conduct regular reviews and audits to identify areas for improvement and implement corrective actions as needed
• Drive continuous improvement initiatives to enhance initiative delivery processes, methodologies, and tools
• Stay updated with the latest industry trends, technologies, and best practices to keep our applications competitive and innovative
• Updates job knowledge by participating in professional development opportunities

Please note this role will require limited travel interstate and abroad for training and project assignments.
Qualifications
We are interested in hearing from people who have:

• Bachelor’s degree in Computer Science or related field or equivalent professional experience
• Are eligible/can obtain a Federal security baseline clearance
• Demonstrated experience in full stack development using .NET frameworks
• Proven experience as a Programmer Analyst or similar role
• Firsthand experience with Microsoft Azure and cloud-based application development is desirable
• Strong proficiency with SQL Server, including complex queries, stored procedures, and optimization
• Excellent communication and interpersonal skills, with a proven track record of interacting with clients in a professional and technical capacity
• Solid understanding of software development methodologies and best practices
• Strong analytical and critical thinking skills, with demonstrated experience in troubleshooting and optimizing application performance
• Initiative-taking with the ability to work independently and as part of a team
• Will be required to travel and work interstate and abroad for training and project assignments

Working with us:
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.
Just a few of our benefits include:

• Discounted Insurance
• Dress for your day
• Novated Leasing
• Flexible & hybrid working

To apply:
If this role sounds like your new career– we want to connect! Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position.