Project Manager - Learning and Development

We are looking for a Learning and DevelopmentProject Manager for a statutory body in the insurance sector. 

This is a 6-month contract with possible extensions. 
  
You will define the knowledge, skills and behaviours that are the minimum standard for their frontline roles; Claims Representative and Customer advisor. This is part of their capability framework project.
  
The framework will serve as a resource for evaluating whether their team members possess the necessary competencies and capabilities for their respective roles.
  
You will also be required to be in the office a minimum of two days per week.
  
Our ideal candidate will have:

• A proven track record in senior project management role within a matrix organisational structure
• A background in business process enhancement, skill enhancement, or involvement in Learning and Development contexts
• The ability to engage stakeholders and manage them effectively, with a knack for influencing and operating amidst uncertainty and continual change

  
You will:

• Foster relationships with stakeholders and lead the project team
• Oversee the entire project lifecycle in collaboration with both internal and external stakeholders
• Ensure work outcomes meet expectations, staying within scope, budget, schedule, and quality standards
• Precisely determine, assign, monitor, and manage project tasks, activities, and documentation in alignment with internal protocols
• Develop and communicate realistic plans for efficient work delivery
• Manage resource capacity planning and allocation effectively
• Assist in crafting or supporting the development of project management materials, such as business cases, project plans, risk/issue registers, and others as needed
• Thoroughly manage all aspects of the project, including planning, monitoring, documentation, tracking, reporting, and implementation
• Devise strategies for effective risk mitigation and contingency planning, ensuring risks are identified, addressed, and communicated
• Uphold compliance with frameworks, policies, governance, and delegation requirements
• Develop and oversee project budgets, including estimation and ongoing tracking
• Identify, define, and track project benefits
• Contribute to the continuous improvement objectives of their Transformation Delivery team
• Utilise team feedback and metrics (e.g., quality, delivery, cadence), ascertaining areas for improvement, collaborating with the team and driving continuous enhancements

To be considered for this opportunity, you must be currently living in Queensland. 

For more information on this opportunity please contact Holly Greenwood at BLACKROC for a confidential chat on 0452572***. Alternatively, if this isn’t the right opportunity for you but you’re interested in other opportunities within the Project Services industry in Brisbane, feel free to make contact. 

*****@blackroc.co | 0452 572 ***