Address
Form of work- 4 month contract with high potential for extension
- Hourly rate up to $50/ph
- Hybrid Working Environment- WFH/Office
A highly respected government department is seeking a Project Support Officer to join their team.
What you'll do:
- Be the first point of contact for inquiries and complaints about registered community housing providers.
- Investigate complaints by gathering information, contacting providers, and keeping complainants informed.
- Manage complaints and cases in the organisation's system.
- Contribute to investigations by attending and recording interviews.
- Report on trends and patterns in complaints and cases.
- Organise meetings, crafting agendas, securing venues, managing catering, and ensuring clear communication through detailed minutes.
- Transform raw data into actionable insights, driving informed project development and implementation.
- Become a research powerhouse, gathering and analysing information to empower the project team and officer.
What you bring:
- Strong communication and interpersonal skills, especially with people who may have complex needs or disabilities.
- Excellent organisational and time management skills.
- Experience in preparing correspondence and reports
- Solid stakeholder management experience
- Ability to work independently and as part of a team.
- Commitment to accuracy, attention to detail, and confidentiality.
- Experience in the community housing sector or regulatory environment is beneficial.
- Experience using Salesforce-based systems is beneficial.
If you believe you would be a great fit for this role, please apply to be considered for an initial 4 month contract with a government department.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Aryan Eskandari on 02 9464 5*** or email **********@paxus.com.au and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.
