AddressWe are seeking an exceptional On-site Property Manager to deliver first-class end-to-end tenancy and property management services for a portfolio of properties in Kangaroo Point. This unique opportunity includes on-site living in a 2 bedroom apartment and a requirement to respond to afterhours emergencies within the building.
The Company
At Prestige Residential, we are focused solely on the management of prestige residential apartments and townhouse complexes with growth throughout South East Queensland. We are a dynamic, positive team committed to the consistent delivery of superior levels of service to optimise the returns of residential apartment investors and enhance the lifestyle of residents within our complexes.
Integrity, reliability and professionalism are at the heart of everything we do, supported by an unwavering attention to detail and personalised service unmatched in the industry. Our aim is to engage driven and passionate people who are experts in their field, if this is you, we would love to hear from you.
The Role:
- Managing an end-to-end portfolio of properties.
- Free on-site accommodation in a 2 bedroom, 2 bathroom apartment.
- Respond to afterhours emergencies within the building.
- Provide our owners and tenants with exceptional customer service.
- Participate in fortnightly Property Management Meetings to ensure effective information sharing in a timely manner.
- Work to help protect and promote the company culture and morale.
- Use of Property Me software, Ignite, Teams, Outlook, Monday.com.
- Working closely with our On-Site Caretaking team for building related matters and compliance with By-Laws.
- As we expand further, off-site management of properties with incentives.
Your responsibilities:
- Maintenance management to ensure repairs and maintenance is conducted in a timely manner.
- Properties to be inspected and reported on with clear, concise and detailed reports
- Follow up with relevant contractors to ensure works are completed within a timely manner and to a reasonable standard
- Send all inspection reports to property owners and identify required actions
- Send inspection reports to tenants and identify required actions and follow up with tenant regarding their responsibilities.
- Conduct Entry and Exit inspections on properties within the required times frames and complete required actions
- Do all as instructed by the Lessor provided that it is legal and within our Appointment to Act
- Support to handle and manage complaints using a Complaints Register & Procedure and provide reports to Management as applicable
- Support co-workers to achieve solutions to day-to-day Property Management issues
- Demonstrate excellent communication & interpersonal skills
- A very strong work ethic and positive attitude
- A high level of organisational skills and an attention to detail
- Work effectively and independently and as part of a team
- Passionate and driven to succeed
- A genuine and sincere enjoyment of Property Management
If you possess a passion for customer service and performance excellence then this role is for you and we want to be a part of your journey - Click Apply!
