Quantitative Data Analyst

Quantitative Data Analyst - 43769

Full-time Permanent

Location – Sydney

Hybrid Working 

How will I Help?

As a Quantitative Data Analyst in the Data Science and Analytics team, our team's mission is to support and solve the Bank's most critical, strategic customer issues. Operating within the Customer Analytics and Insights division, our team is dedicated to delivering high-impact insights, rapid prototype solutions, and experimental design to empower the decision-making of our front-line staff and executive leaders. In particular, our team focuses on customer collections, hardship and complaints.

Key Responsibilities:

• Customer centric impact: 
  • Collaborate with stakeholders across the Westpac Group to enhance customer experiences through the application of advanced analytics and data-driven insights. 
  • Drive and improve customer experience by employing models and insights developed through collaborative efforts with Collections and Hardship Assist experts, Credit Risk, Data scientists, Insights Analyst and Engineers. 
• Project / analytics leadership and ownership: 
  • Lead and help design the analytics workstream within a project pod structure to ensure delivery of business value
  • Self manage delivery in analytics, insights, helping present findings to stakeholders in both technology and business teams. 
• Thought leadership:
  • Demonstrate thought leadership in analytics
  • Advocate and implement best practices across both our team and in projects to help improve our data processes, and to help speed up insight adoption.
• Insight storytelling and model delivery: 
  • Identify, wrangle and transform data into business friendly insights for decision making
  • Help the business understand their business from a data perspective, and be their trusted advisor.
• Risk Management: 
  • Safeguard the security and the privacy of our bank’s and customer’s information in models and insights
  • Ensure solutions are validated, reliable and trusted for stakeholders and customers for decision making
  • Knowledge management of analytic projects delivered

What’s in it for me?

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

• 4+ years of experience in creating and maintaining dashboards, datasets and reports for business stakeholders. 
• Ability to extract actionable insights and forecasts, and create presentations for non-technical business stakeholders
• Technical solution design: ability to convert and explain business problems into technical specifications, and document details and requirements for implementation. 
• Experience in collaborating with cross functional teams to deliver outcomes for business stakeholders. Ability to present and communicate to both technical and business stakeholders 
• Technical proficiency in the below domains:
  • analytics, data wrangling, ETL and understanding of analytical databases (not limited to)
    • Coding: SQL (Teradata), Python, R, C++, Javascript or other
    • Microsoft: Excel, VBA, Powerpoint
    • Database experience: Teradata
  • Visualisation and/or front end application development: PowerBI, PowerApps, Tableau, Qliksense/Qlikview; Bokeh, Plotly, Matlibplot, Seaborn
  • Optional: 
    • Statistical and mathematical understanding in model building, and trade offs 
    • Cloud & Big Data: Azure/AWS, Spark, HBase, HDFS

What’s it like to work there?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

How do I Apply?

Start here. Just click on the APPLY button.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email ***************@westpac.com.au 

Do you need reasonable adjustments during the recruitment process? 

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community. We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email ***************@westpac.com.au  

Please ensure you have spoken to your People Leader before submitting your application.

Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants