Rapid Repair Supervisor

Are you a motivated worker, spent most of your career working on the tools and on construction sites but are looking to move into a more office based role? Are you keen to take the next step in your career and learn the ropes of supervising, scheduling and running repairs.
 
This is a fast paced and dynamic role!  We schedule and run repairs and coordinate specialist reports.

While you may use your knowledge and skill to undertake some desktop tendering, this is primarily a Supervision role.
 
Please note: This is an office based role, not site based.

The role:

• You will work alongside an established team of Supervisors
• You will need a sound level of IT experience as you will need to utilise Outlook, Microsoft Excel, convert docs to PDFs and upload these to our system
• You will use six computer screens to navigate our custom built state of the art repair management system after role specific training that will take approximately 2-4 weeks depending on your previous experience
• Liaise with customers and trades over the phone regarding repairs therefore customer service is a large part of this role.
• Review reports for insurers requiring a keen eye for detail and a willingness to speak to trades to ensure they have clearly communicated their observations and actions onsite in written and visual form (via photos)
• Liaise with trades and coordinate repairs
• Review reports and pass them to our Submissions Team for uploading into our Client's systems
• Use your technical knowledge to achieve better and more effective methods of repair
• Insurance building knowledge not essential, a carpentry or trade back ground is preferred with licenses