About the company
Forum Recruitment is proud to partner with this well established property firm based in the heart of the CBD.
About the role
As a Reception/Concierge you will be the face of the company business from welcoming the members to work each day, to responding to any requests, concerns or other operational issues that might arise throughout the building.
Key responsibilities include:
- Welcoming company members on arrival, assisting in the co-ordination of new member inductions or vacating members.
- Attend to incoming phone calls as necessary for company enquiries and member phone services where necessary.
- Assisting members with operating and accessing community/building services and general customer enquiries and to help solve member-related issues.
- Regular checks of building services and providing feedback to the team on any issues ensuring all requests are accurately actioned with prompt follow-through.
About you
To be successful in this role, you will have:
- Prior experience in Reception, Concierge or a customer facing support role
- Exceptional communication and presentation skills
- A proactive nature
- Strong organisational skills and the ability to work independently
What's in it for you?
Working within a collaborative work environment where teamwork and cooperation are valued, you will gain the opportunity to learn from your teammates, expand your skill set, and develop a broader understanding of the property industry.
Next steps
Please attach your resume and cover letter by following the links on this website to APPLY. Alternatively contact Emily Milner on 0407 478 825 to discuss if you believe this position would suit your experience.