About the business
Action Physiotherapy is a well-established Musculoskeletal Physiotherapy practice in Cooks Hill, NSW. We have a loyal and varied client base treating a variety of presentations from neck and back pain, to post operative rehab, sports injuries, and general aches & pains.
About the role
Action Physiotherapy is looking for a receptionist with a friendly & caring attitude, and a strong work ethic; A proactive and reliable individual to support our staff and community.
Duties and responsibilities to include:
- Greet clients, manage walk-in's and be the primary contact for first time patents.
- Managing appointments
- Processing payments
- Answering phones and recalling patients
- Liasing with other medical professionals
- General administration duties
- Overall clinic presentation; tidy and prepare areas for staff.
- Social media and website maintenance
We are looking to fill a role on:
- Monday and Wednesday 11am - 6pm
- Tuesday and Friday 11am - 3pm
Skills and experience
What we need from you:
- Motivated, positive and works well within a team environment.
- Enthusiastic about the healthcare sector or open to learning about our range of services.
- Previous experience working in a medical or allied health reception or administrative role (preferred but not essential)
- Strong communication skills oral and written (able to relate to a wide population, children, elderly, parents etc)
- Strong organisation skills, self-direction and attention to detail.
- Excellent problem-solving skills with strong initiative to work without direct supervision.
- Create and review processes to increase efficiency in the running of the clinic.
- Previous experience using Cliniko (preferred but not essential)
- Proficiency in social media and website marketing.
- Ability to be flexible at short notice to cover leave and illness is desirable.
So we can get to know you a little better, please include a cover letter about who you are; your interests, goals and what makes you happy.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Afternoon, Morning
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Friday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role