Receptionist

We are seeking a receptionist at our Frewville location who is a calm multitasker looking to enhance their administration skills in a supportive and growing environment. We work with families and children so you will play an important role in ensuring they always feel welcome and confident with a reassuring smile.

In return we offer the benefits of working for a not-for-profit, including generous salary sacrificing and discounted health insurance. We also offer loyalty leave, annual leave buy-back, professional development opportunities and a positive and supportive culture as well great work life balance. We will offer training in how to use our systems Shopify, Halaxy and Xero as well as on the job support in tasks such as accounts payable and accounts receivable functions. 

You will report directly to our Customer Service/Retail Manager and be part of our friendly administration and retail team. This role can also be considered part time for the right candidate.

ABOUT THE ROLE

• Greet customers and visitors with a warm and welcoming demeanour.
• Efficiently manage customer inquiries via phone, email, and in person.
• Manage the appointment calendar effectively in our Halaxy system across our allied health and intervention clinics.
• Maintain customer records accurately and confidentially.
• Collaborate closely with staff across the portfolios to ensure smooth customer experience.
• Assist with the opening and closing of office premises.
• Order office stationery and amenities as required.
• Check letter box daily, sort and distribute mail.
• Assist in accounts clerk duties, including accounts payable and receivable tasks in our Xero accounting system. 
• Perform administrative tasks as assigned.

REQUIREMENTS AND SKILLS

• Minimum 2 years’ experience in a customer service, retail or administration role.
• Able to multi-task and prioritise.
• High level of attention to details and accuracy in data entry
• Friendly and positive nature
• Proficient in Microsoft Office Suite
• Professional attitude and appearance
• Excellent written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Customer first attitude
• Experience in a clinical environment will be highly regarded
• Knowledge of Halaxy and/or Shopify will be highly regarded

ABOUT SPELD SA

We are a not-for-profit organisation providing advice and services to children and adults with specific learning difficulties and supporting those who care for, teach, and work with them. 

For over 50 years we have been delivering a range of services to the community including professional development training, workshops, psychological assessments, literacy and numeracy clinics and extensive resources through our library and bookshop. We work with the Department for Education, Catholic and Independent schools, as well as universities, TAFE colleges, and other organisations.

SPELD SA is an organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening for child related employment.  SPELD SA is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torrens Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

Candidates are important to us, so you will hear from us at some stage in the process, either via phone or email.