Receptionist

Portfolios out, future stars! Whitefox Recruitment is on the prowl for a Receptionist ready to carve a bright career on the Gold Coast, where ambition meets the sea breeze.

We're not just talking any firm here; we're the multi-award-winning maestros, turning workplaces into wonderlands and careers into legends.

Think you can bridge worlds with a smile? Our core values aren't just fancy words; they're the beats to our rhythm: growth, relationships, consistency, innovation, unity, and humility. We empower, lead with integrity, and sprinkle a little family spirit in everything we do.

As the heartbeat of our operations, you'll be the maestro at the front desk, orchestrating first-class interactions with a dash of flair and precision. Picture this: your office backdrop is the dazzling Gold Coast, where every workday is a scene from paradise, and the beach is your after-hours playground.

Your role? More than just answering calls and emails; you're shaping our brand's journey, ensuring every touchpoint is nothing short of spectacular. You'll be the wizard behind the curtain, making our recruitment magic happen with our state-of-the-art systems and your top-notch skills.

What you'll do:

• You'll be the first point of contact, handling all inbound communications including phone calls, voicemails, and emails ensuring they're addressed the same day they're received.
• Utilise our internal ATS system (Job Adder) like a pro, logging all activities for precise reporting and data analytics.
• Keep a sharp eye on our activity dashboard, maintaining it below the 200-activity mark at all times.
• Send out Google review invitations daily, aiming for a benchmark of 50 reviews weekly, reflecting our commitment to excellence.
• Guarantee the currency and completeness of all client and candidate records, keeping them meticulously updated.
• Greet all visitors with the welcoming spirit of Whitefox Recruitment, offering assistance whenever needed.
• Engage with our team, clients, and candidates with a consistently courteous and congenial demeanour.
• Manage incoming calls with a three-ring policy and expertly screen for and divert telemarketing attempts.
• Address queries from potential candidates and clients through phone, mail, and email, directing general enquiries to appropriate team members.
• Open and close the reception area punctually, maintaining a steadfast presence.
• Perform general office tasks such as cleaning, photocopying, scanning, and filing, alongside managing stationery and supply orders.
• Oversee the processing of daily mail, both incoming and outgoing, as necessary.
• Offer EA support to our consultants and management, ensuring their administrative needs are met with precision.
• Collaborate with the team to present a consistent and professional reception image, ensuring it remains tidy and inviting.
• Craft and prepare formal correspondence on behalf of consultants and management.
• Provide essential administrative support to team members as needed.
• Oversee our internal recruitment system, ensuring its relevance, cleanliness, and user-friendliness.
• Provide timely follow-up care to candidates and clients, ensuring no more than 3-4 business days pass since their last activity.
• Regularly ensure that all company systems and processes are current and faithfully followed.

What you need:

• Possessing an exemplary level of dedication, you'll expertly manage time with minimal supervision, effectively prioritising tasks and adhering to deadlines.
• Adhere to a professional dress code and project a positive and welcoming image, coupled with well-honed interpersonal and communication abilities, both in writing and speech.
• Bring prior experience in operating a multi-line switchboard and managing front-of-house responsibilities with a history of engaging the public.
• Engage with clients and candidates from diverse backgrounds, exercising sensitivity and discretion, with a commitment to confidentiality and a deep respect for diversity.
• Demonstrated ability to tactfully navigate challenging interactions with callers and or in person visitors who may be distressed or difficult.
• Skilled in using Microsoft Office & G Suite, bringing efficiency and technical savvy to your daily tasks.
• Show a readiness to integrate into the team environment, contributing positively to the goals and culture of Whitefox Recruitment.

What you'll get:

• Unique "pitch your salary" program, offering the chance to match your earnings to your value.
• Exciting career growth with a defined pathway and frequent salary enhancements.
• Premium underground parking with easy access to local amenities and transit options.
• Generous L&D fund to fuel your career advancement and skills enhancement.
• Direct mentorship from top industry leaders, paired with elite training resources.
• Exclusive team getaways, designed to strengthen bonds and uplift spirits.
• Cutting-edge technological tools at your fingertips, propelling you to career heights.

But hey, it's not all work and no play. Imagine closing your week with sunset strolls on the beach or catching the early wave before work. That's the Whitefox lifestyle – where work feels like a perpetual holiday.

We're offering more than a job; we're inviting you to be part of a legacy, enriching lives and powering the Gold Coast's economic engine. Ready to dive into a career that's about more than just the 9-to-5? It's your time to shine in a role that offers growth, mentorship, and a slice of paradise.

Join the ranks at Whitefox Recruitment, where every day is a step towards your dream career, nestled between the buzz of the cafes and the calm of the beach. Full-time, permanent, and starting now.

For more details and to apply, contact Luke Hemmings at Whitefox Recruitment on 07 5619 7***, reference: 32295.

We appreciate all our candidates and respond to every application.

Don’t just chase your dreams; catch them with Whitefox Recruitment, where we're serious about celebrating your potential.