Receptionist / Administrator (0.4-0.8 – Part-Time)

Are you passionate about being the first smiling face that clients encounter? Do you thrive in a close-knit, supportive team that values camaraderie and unity? If so, then this is the job for you! 

Who are we?

Structerre Consulting is a leading National Structural, Civil and Geotechnical engineering consultancy that has been in the industry for 40 years. With our client focus, we are constantly achieving and continuing to grow. We are committed to retaining highly skilled and motivated staff by providing challenging work and opportunities for personal and professional growth.

Benefits and Culture

At Structerre Consulting, we believe that the people we employ are what make us the great company we are today. We offer many benefits to staff, including and not limited to:

• Employee Assistance Program and self-care programs.
• Full and unlimited access to Go1 Learning Platform.
• Access to a range of internal and external professional development programs.
• Positive and nurturing culture with a full social calendar.
• Recognition, rewards, and mentorship from exceptional leaders.
• Work-life balance.
• Exclusive employee discounts.
• Meaningful, rewarding career in a supportive team.

The Opportunity

In this role, you'll be at the forefront of our organisation, playing a pivotal role as both receptionist and administration. We're not just looking for any candidate – we're in search of an admin/receptionist superhero, someone who's willing to go above and beyond to ensure our clients' experiences exceed all expectations. In return, you’ll be working in a supportive and fun work environment. 

Duties in this role will include:

• Respond to incoming calls, directing them to the appropriate internal contacts;
• Provide impeccable customer service to clients visiting reception;
• Take simple payments and issue documents to clients;
• Manage reception area;
• Maintain stationery and inventory;
• Entering data into appropriate systems and maintaining job records.
• Maintain and reconcile petty cash.
• Handling all internal and external customer's general enquiries via phone, email, and in person;
• Booking jobs according to the clients requirements;
• Collate information and documentation to send via email and mail;
• Entering data into appropriate systems and maintaining job records;
• Preparing invoices using appropriate pricing schedules;
• Document Management including printing and saving documents and reports to the server, photocopying, and scanning;
• Liaise with colleagues and other departments as requested;
• Other general administrative duties.

Due to the nature of the role, this role is to be performed from our office - Monday to Friday, 9am – 5pm. (Flexibility on working days will be discussed with the candidate during the recruitment process)

Who are we looking for?

We are looking for a mature individual who has a passion for customer service and motivation to deliver engaging and friendly experience for our valued clientele. In addition, the successful applicant will demonstrate:

• A high level of customer service.
• Ability to work with limited supervision;
• Ability to multi-task;
• Intermediate level computing skills in the use of Microsoft Offic Suite of products; 
• Applications demonstrating prior experience within an engineering/construction company will be viewed favourably.
• Exceptional communication skills and personal polish.
• An upbeat, polite, and pleasant telephone manner 
• Self-organisational skills (able to deal with multiple telephone calls and 'walk-ins' simultaneously)
• Current Driving Licence.

We actively strive for diversity in our teams and applicants are considered for employment without regard to age, sex, religion, national or ethnic origin, sexual orientation, or disability.

If you meet the requirements above, apply for this position today! 

Only applicants with permanent Australian working rights will be considered for this role.