Receptionist, Service Advisor And Qualified Motor Mechanic

About us

We are a small business, located in Buderim. The business is well established and has been in operation for 9+ years. We repair and service all makes and models. We pride ourselves on our honest and friendly customer service.

Qualifications & experience - Qualified Motor Mechanic/Service Advisor

• Hold a Cert III (Motor Mechanic) Trade Qualification
• Roadworthy Licence is a bonus but not a neccesity
• Experience in European Motor Vehicles
• Diagnostic Experience
• Excellent Customer Service Skills
• Knowledge of experience with a variety of makes and models of vehicles
• Effective time management skills and able to prioritise multiple responsibilities
• Working well in a team environment as well as autonomously
• Well presented, punctual and responsible
• A keen eye for detail, pride in your individual work
• Good communication skills and a friendly disposition
• A current Australian Drivers License

Tasks & responsibilities

• Diagnosing, servicing, repairing and maintaining a wide range of vehicles
• Resolving a wide range of technical issues from everyday servicing to minor/major repairs
• Assisting with customer queries both in person and over the phone (when required)
• Assisting with business improvement implementation
• Overseeing the running of the workshop (at times)
• High housekeeping standards and presents to work with a neat and tidy appearance

RECEPTIONIST POSITION

We are seeking a permanent full-time, experienced Receptionist to join our Team at our family owned and run business. Experience in the motor industry is an advantage, but not required.

Immediate start available.

Duties and Responsibilities

Include but not limited to:

• Greeting customers and visitors
• Answering phone calls/queries, or directing calls to the relevant personnel
• Actioning and responding to emails or directing them to the relevant personnel
• Receiving customer payments
• Entering customer details into our quoting system
• Receiving vehicles being dropped off for repair
• Any other miscellaneous administration tasks

This role is best suited to a reliable person seeking full-time employment, Monday to Friday (no weekends or late nights).