AddressWe are seeking a highly organized and customer-focused individual to join our team as a Receptionist. Located in the dynamic region of Gold Coast in Queensland, Australia, our company is a leader in the smash repair industry, known for our commitment to excellence and customer satisfaction.
**Key Responsibilities:**
- Serve as the first point of contact for our clients, providing a warm welcome and professional service.
- Manage all incoming calls and correspondence, ensuring timely and accurate communication.
- Schedule appointments and maintain an organised calendar for repair services.
- Process customer transactions and handle billing inquiries with precision.
- Maintain a tidy and efficient front office space, contributing to a positive client experience.
- Collaborate with the repair team to ensure smooth operations and customer updates.
- Uphold company values and contribute to a culture of continuous improvement.
**Qualifications:**
- Proven experience in a reception or customer service role.
- Strong communication and interpersonal skills.
- Proficiency in office software and phone systems.
- Ability to multitask and prioritize in a fast-paced environment.
- A friendly and positive demeanor with a customer-oriented approach.
Join us and become the face of a company that prides itself on restoring not just vehicles, but peace of mind for our customers. Apply now to embark on a rewarding career path in an industry that makes a difference every day.
