AddressWe’re not your standard insurance broker
Our story began with four people in a small office on the Gold Coast over 25 years ago. But with a relentless focus on the importance of true customer relationships, we’ve grown into Australia’s most experienced specialist strata insurance broker.
BCB’s dedicated team of more than 90 employees now manages insurance policies of approximately 22,000 bodies corporate across Australia. Using our significant strata broking and claims management expertise, we’re recognised as subject matter experts and have an enviable reputation as a broker of choice.
Our approach
We’re risk advisers.
We partner with strata managers to solve problems and remove complexity.
We help them make well-informed insurance decisions for the strata communities they look after.
Our philosophy
BCB’s culture is underpinned by our commitment to doing the right thing and acting responsibly. Our focus on increasing revenue and profit ensures we can continue our strong investments in People, Operations, Technology and Growth – our four key Pillars of success.
We believe it’s people that make a business successful. And as part of our next chapter of growth, we’re looking for a new Regional Manager to join our dynamic and welcoming team.
What you’ll do
- General Reception duties such as answering calls, transferring incoming calls, filing and cleaning
- Mail (incoming, outgoing and couriers)
- Welcoming clients and arranging refreshments
- Data entry and electronic filing of documentation including managing a diary system
- Supporting the State Manager, Admin, Broking and Claims Teams as required
- Contacting Insurance companies to obtain and send documents to clients
- Managing a very busy, varied and demanding workload
- Creating and managing several reports
What you’ll bring
- Commitment to honesty, integrity and transparency
- Customer-centric perspective, with the desire to go the extra mile
- Strong organisational skills and an ability to prioritise tasks under pressure
- Excellent interpersonal and communication skills
- Strong attention to detail
- Self-motivation, enthusiasm and a proactive approach to problem solving
- Good level of computer literacy
- Willingness to learn and adapt
- Flexibility to assist others, as and when required
We’d really like it if you also have:
- Exceptional telephone manner
- Excellent written and verbal communication skills
- Accuracy and thorough attention to detail
- Strong focus on customer service
- Intermediate computer skills (Word & Excel)
- Willingness to learn about insurance broking and body corporate industries.
What it’s like to work for us
As part of the Steadfast Group, BCB recognises and supports a range of flexible work arrangements to promote a better work/life balance. Our hybrid working model and market-leading technology platforms enable our people to be connected wherever they are.
- Experience strong and diverse career prospects with exposure to the largest strata insurers and strata managers in Australia
- Be rewarded with a competitive salary package that allows you to earn as you learn
- Enjoy generous leave entitlements, including purchased leave, parental/carers leave and time off for volunteer activities
- Benefit from a structured learning and development framework to boost your knowledge
- Tap into experienced mentors who can guide you along your career pathway
- Access valuable networking opportunities and regular social activities
Our Hiring Manager explains more…
We're a people business. We’re looking for the right person with the right attitude to join our fast-paced team within an exceptional workplace culture.
Our values guide our behaviour and decisions, helping us work together towards a common goal – United, Protecting Communities. They underpin everything we do, ensuring we maintain high levels of personal integrity and promoting collaboration. We’re open to all ideas and proactively seek new approaches to achieve the best outcome for our customers.
We’ve come a long way, but there’s still so much to discover. When you join our team, you’ll be a key part of our exciting future growth.
If you’re still reading and you’re interested in the role, please apply today by sending your resume to *************@bcb.com.au.
You can also check out our website at www.bcb.com.au.
Successful applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
