AddressALRM Core Objectives
The central object of the Movement is to assist Aboriginal persons (especially those Aboriginal persons who are detained in custody or imprisoned) to relieve their poverty, the consequences of their dispossession and social misfortune and to assist further in removing destitution and helplessness amongst Aboriginal people through the use of the legal system of the State of South Australia and the Commonwealth of Australia. (Please refer to ALRM Intranet for more core ALRM Objectives),
Key Responsibilities
- First point of contact with clients and general public ensuring that the Receptionist is a role model with politeness and professional communication at all times.
- Ensure that ALL incoming calls into the business are answered in a quick and professional matter.
- Ensure that all incoming calls are directed to the correct area of the business.
- Attend to all counter enquires with a professional courtesy manner.
- Ensure the Reception area is always clean and tidy.
- Ensure brochures are up to date and kept in a tidy state in Reception area.
- Attend to incoming and outgoing mail and DX mail, including entering in database.
- To work as part of the Adelaide office team.
- To work to ensure the provision of a culturally competent and responsive service to clients.
- As part of a team provide outreach services in accordance with ALRM objectives.
- Encourage and sustain a cooperative, “can do” work environment.
- Support and work with people with diverse backgrounds, value systems, cultural differences, and special needs.
- Perform such other duties commensurate with the functions of ALRM and this classification, as may be required.
- To assist with other Corporate Services tasks as required
- Embracing diversity and cultural differences in the workplace by modelling respectful behaviour in the workplace.
- Actively participate and contribute to responsible and safe work practices by ensuring all WHS legislation, policies and procedures are adhered to within the workplace this includes any directive given by the Human Services department in relations to any pandemics.
- Other duties as required and/or requested by the CEO or respective manager.
Essential Criteria
- Capacity to work effectively in an Aboriginal organisation demonstrating respect for Aboriginal and Torres Strait Islander Peoples and Cultures.
- Commitment to delivering culturally appropriate services to Aboriginal and Torres Strait Islander clients.
- Demonstrated commitment to efficient and effective service delivery and a commitment to a client-centered focus.
- Ability to manage and balance priorities in an environment of high workloads.
- Maintain confidentiality.
- Excellent writing and communication skills.
- Reasonable typing skills.
- Knowledge of Microsoft Office packages.
- Ability in the practical use of the office equipment’s and office systems.
- Ability to work collaboratively and share decision making.
- Ability to demonstrate respect, approachability, consistency and model exemplary behaviors.
- A qualification relevant to Business Support or Administration.
Desirable Criteria
- Knowledge of Equal Opportunity, Occupational Health, Safety and Welfare standards.
- Good interview skills.
- An understanding of the objectives of Aboriginal Legal Rights Movement, its services and clients.
- Knowledge and understanding of the Organisations Core Values (Code of Ethics) and the Employee Conduct Policy
- Please direct applications of a one-page covering letter and with a Curriculum Vitae by the close of business Thursday 16th May 2024 to:
Julie Batt
HR ADVISER
Aboriginal Legal Rights Movement
321-325 King William St
Adelaide SA 5000
Email: ******@alrm.org.au
