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Form of workAbout us
The National Disability Insurance Scheme (NDIS) is the largest Australian social reform since Medicare. It’s life changing for people with disability… but that doesn’t mean it’s easy to navigate. And that’s where My Plan Manager comes in!
As a financial intermediary operating in the NDIS ecosystem, we un-complicate the NDIS for participants by supporting them to manage the funding in their NDIS plans. That means our award-winning team and tech take care of financial administration – like managing budgets, processing invoices, and providing compliant financial reporting – and our clients get on with what’s important to them.
My Plan Manager is part of the MPM Group. Our values centre around being kind, genuine, innovative, and inclusive, and they drive everything we do.
About the role
We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist/Administrative Assistant. In this role, you'll be the first point of contact for our clients, visitors and callers, making a lasting impression with your professionalism and friendliness.
What you’ll do
- Greet clients and visitors with a warm welcome, providing exceptional customer service.
- Answer and direct phone calls promptly and efficiently
- Manage incoming and outgoing mail packages
- Maintain a tidy and organised reception area.
- Assist with administrative task as needed.
- Provide support in organizing training programs by booking venues, arranging catering services, sending invitations to participants.
- Respond promptly to employee inquiries related to HR matters or direct them to the appropriate person for resolution.
- Collaborate with cross-functional teams on various projects related to employee engagement or culture initiatives.
To be our next Receptionist/Administrative Assistant, you’ll:
- have excellent communication and interpersonal skills
- have strong organizational abilities and attention to detail
- have proficiency in Microsoft Office suite.
- have previous experience in a receptionist or customer service role preferred but not required
- have the ability to handle sensitive information confidentially
- have effective time management skills with the ability to prioritize tasks
- have strong organizational skills with exceptional attention to detail
- have excellent written and verbal communication abilities
What’s on offer
As Australia’s first, largest and leading provider of NDIS plan management services, we’re offering:
• Full time position (Monday to Friday)
• A bright, modern and sustainable office in a prime city location
• Ongoing training, support and guidance to help you reach your full potential
• Competitive salary based on experience
• A fun, inclusive and vibrant workplace culture
We embrace equal opportunity, and we thrive on it!
At My Plan Manager, we don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our clients, our team, and our work. We’re proud to be an equal opportunity employer that embraces diversity.
How to apply
If you’d like to apply for this role, please click the ‘apply now’ button and follow the prompts.
Applications close on Friday 19th April 2024.
