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Form of workNRG is a rapidly growing business established in 2014 that is continually expanding the team to meet the needs of its customers. This is a pivotal, hands on role joining the fun and energetic team.
The main purpose of this role is to provide fast and accurate administrative duties to customers and co-workers.
We are seeking a renewable focused Customer Service Coordinator in a full-time role, to work with a company who is actively working towards a sustainable future.
We are South Australia's leading provider of solar and battery storage systems. As well as providing solar maintenance, repairs and servicing to commercial and residential homeowners throughout Australia. This is your chance to make your mark in history and play a key part in a fast-growing company and industry.
Together with the below skill set, you will possess great organisational and problem-solving skills, have a love of learning and skills to adapt to change in a fast-paced industry.
The role will include various administrative functions such as;
- Data Entry into in-house database systems
- Filing, photocopying, scanning and other general administrative duties
- Responding to customer queries via phone and email.
- Handle large volume of incoming calls and emails and directing to the right department
- Greeting visitors
- Liaising with customers in regarding their solar and/or battery install or query
- Lodging and submitting required documents on behalf of customers, requesting approval from SA Power Networks and energy retailers
- Preparing of customer documents via email and hard copy
- Maintain customer records in multiple applications
- Organisation of the NRG Office.
We will offer you:
- Full-time, 38 hours per week
- Industry leading training
- A fantastic work environment
- Working within a positive team
- Opportunities to learn about the renewable Industry
- Ongoing support, coaching and mentoring
- Brand New Modern Office Facilities at NRG's HQ in St Marys
The successful candidate will be able to demonstrate the following:
- Ability to work in a fast paced environment
- Highly motivated and committed to deliver a great customer experience
- High Level of Responsibility
- Excellent Customer service & communication Skills
- High level of attention to detail
- Problem solving skills
- Excellent Organisational Skills
- Well presented
- Can work well independently and as part of a team
If you feel you meet the above criteria, please APPLY NOW we want to hear from you.
Submit your cover letter and resume attention to Anne May - *****@nrgaustralia.com.au
Applications close 20th May 2024
Please note that only successful candidates will be contacted.
