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Form of workThe National Trust of South Australia is looking for an energetic, experienced and dedicated Regional Operations Manger to reactivate our properties across the state. You will be an important team member of an organisation which seeks to conserve and protect South Australia’s valuable heritage for present and future generations.
About Us:
The National Trust of South Australia (NTSA) is a not-for-profit membership-based organisation created in 1955 by an Act of the South Australian Parliament. It is completely independent of government and actively conserves, manages, and promotes South Australia’s indigenous, natural, built, historic heritage and culture.
The State Office is based next to the North Adelaide Baptist Church in Tynte Street, North Adelaide. Part of the NTSA’s role is to manage over 130 heritage buildings, historic displays, museums and nature reserves. It relies heavily on volunteers to help meet that role.
The role’s primary focus is to:
- Overview and manage commercial operations of National Trust of South Australia’s key properties, collections, and gardens sustainably.
- Develop and sustain volunteer support and key community relationships.
- Present a compelling visitor experience.
- Support NTSA in developing capacity for additional revenue generation at its properties including ticket sales, merchandise, commercial venue hire and adaptive re-use.
- Promote the NTSA brand and build community appreciation of South Australia’s heritage.
Key responsibilities:
- Work collaboratively with sites and regional branches.
- Lead and develop an effective volunteer team.
- Develop a high-quality visitor program.
- Provide operations management with business acumen.
- Develop business and community partnerships that contribute to the profitability and ongoing development of the properties.
- Oversee the conservation, interpretation and development of the Trust’s historic properties.
- Manage ongoing improvements to Work Health and Safety.
- Travel to sites and regions regularly will be a key requirement of this role.
Key selection criteria
Demonstrated experience in:
- Working with community groups.
- Leading and managing volunteer teams.
- Working in a customer service environment.
- Experience in managing commercial tourism or hospitality operations.
- Managing, developing and reporting for a business.
- Strong commercial business acumen.
- Managing historic properties.
Qualifications and experience
- People and business management experience.
- Operations management.
- Demonstrated financial acumen, including budgeting, forecasting and reporting.
- Arts and culture, tourism, hospitality, or retail experience.
- Experience of managing and maintaining historic properties.
- Current driver’s license.
Working with us
The NTSA is a not-for-profit membership-based organisation created to preserve, promote and protect South Australia's natural and built heritage.
By working with the NTSA, you will receive:
- Permanent position.
- North Adelaide location with on-site parking, however this position does not need to be based in Adelaide. Regular travel to State Office will be required.
- Flexible working options.
- Small, supportive and collaborative team.
- Free membership to visit National Trust properties across the state and the world.
How to apply
Email your application to *******@nationaltrustsa.org.au with the following:
- Cover letter outlining the following (no more than 2 A4 pages) outlining the key selection criteria above.
- Current resume including the names and contact details of two current referees (referees will not be contacted without your prior permission).
Applications close: 5.00pm Monday 26 February 2024.
For a confidential discussion about the role, please contact Leanne Plews, Business Manager, on 0448 455 ***.
