Regional Team Manager

Nabenet is an established leader in the Occupational Rehabilitation industry, dedicated to managing workplace injuries and providing job placement services through early intervention and timely response.
 
At Nabenet, you will have the opportunity to work with a dedicated team of professionals and make a meaningful impact in the lives of our clients. We welcome individuals who share our values and commitment to excellence to join our team.
 
As an employer, we are committed to creating a positive and rewarding work environment for our team members. We are dedicated to living our values of customer service, quality, outcomes and teamwork and offer a range of benefits to support your wellbeing and professional growth.
 
Position purpose and benefits:
 
To drive and mentor the team to ensure customer expectations and team performance objectives are met and exceeded, and to develop strong customer relationships achieving growth in Regional Victoria. In return you can expect:

• Tailored career path that aligns with your career goals
• Personalised professional development opportunities with generous budget
• Pre-purchased leave and additional benefits
• Recognition programs and social events
• Access to the Employee Assistance Program (EAP)

Role responsibilities:

• Drive outcomes for your team and manage growth for agents and private work.
• Ensure your team is appropriately trained to ensure outstanding return to work outcomes and customer satisfaction.
• Management of KPI’s within your team.
• Actively contribute to marketing the company’s range of services.
• Attendance and contribution at internal case reviews and team meetings.
• Perform occupational rehabilitation, case management, private consulting or training services as per WorkSafe standards and the company’s policies and procedures.
• Ensure all external documentation is of an excellent standard.
• Assist General Manager with the management of team related complaints.
• Employer marketing and relationship maintenance.
• Promotion of the company to increase growth. 

Requirements:

• Fully registered with relevant body: Physiotherapist, Occupational Therapist, Nurse, Psychologist, Rehabilitation Counsellor, Exercise Physiologist or Osteopath.
• Demonstrated leadership skills.
• Demonstrated ability to grow business.
• Demonstrated ability to foster strong customer relationships.
• Advanced communication skills.
• Ability to multi-task and manage time effectively.
• Previous experience leading a team
• Knowledge and understanding of Workers’ Compensation and injury management.

If you have a passion for occupational rehabilitation and are looking for a challenging and rewarding role, we would love to hear from you. Please apply with your CV and cover letter.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.