Address
SalaryWorking within the Client Service Team, and the Registry as a whole, the Registry Services Officer is responsible for the registering and processing of filed documents, correspondence, and various other court documents.
The role also provides procedural information to Court and Commission users with regards to legislation, rules, practices and procedures, forms, and filing.
Job details Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Care
Classification AO3
Workplace Location Brisbane Inner City,Brisbane - North
Job ad reference QLD/477972/23
Closing date 10-Apr-2023
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration 6 months with possibility of extension
Contact person Jessica Haswell
Contact details 3237 6004
Access the
Key Responsibilities
- Coordinate the delivery of court related services that support the operational and administrative needs of the Court and Commission.
- Comply with administrative systems, practices, procedures, and processes while ensuring the delivery of quality service and the provision of accurate information to all stakeholders.
- Process applications and other court filing, as well as management of incoming and outgoing correspondence, in a timely and accurate manner, whilst maintaining confidentiality.
- Develop and maintain professional and collaborative relationships while working in a small team.
- Effectively communicate with key stakeholders, including Members of the Court and Commission, the legal profession, union representatives, government agencies, self-represented litigants, and the public.
- Assist in the review of services, processes and procedures and contribute to the development and implementation of improvements to service delivery.
- Assist the Industrial Registrar and Deputy Industrial Registrar as required.
Your merit will be assessed taking into consideration your knowledge, skills, and experience, along with your potential for development and your personal qualities.
This will include how well you address the following key attributes.
- Demonstrated experience in administering and processing matters within a court Registry.
- Proven ability to follow processes and work collaborative in a team environment whilst also accepting responsibility for a personal workload.
- Demonstrated ability to undertake accurate data entry, provide effective administrative support and rapidly acquire knowledge of internal systems and processes.
- Well-developed interpersonal skills, including the ability to develop and maintain professional and collaborative relationships with a range of stakeholders in a client focussed environment.
- Demonstrated ability to calmly analyse situations, resolve problems and escalate complex concerns by making timely and informed decisions in a fast paced, highly regulated, legislative and client focussed environment.
- Proven communication skills, including the ability to speak clearly and succinctly whilst understanding how personal communication style can affect others.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
