AddressRehabilitation Coordinator
- Multiple full time, fixed term 12 month positions
- Geelong office location, with flexible hybrid working
- Competitive salary $98,890 base + superannuation + great employee benefits
- Play a key role in impactful work and making a difference to the Victorian Community
Care in Action
With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action.
Right now, we’re seeking Rehabilitation Coordinators who will play their part in this shared purpose. The TAC is currently seeking Rehabilitation Coordinators who want to take a collaborative approach in supporting clients achieve their return to work goals and/or Rehabilitation Coordinators who want to take a collaborative approach to meet their life back on track goals. The TAC seeks individuals who’ll bring their authentic selves to work, demonstrate compassion and care, and collaborate in a team to improve the everyday — for Victorians, our colleagues and our partners.
About the role
The Rehabilitation Coordinator proactively manages a portfolio of clients to achieve optimal client outcomes through relationship building, expectation setting, effective communication with stakeholders, making sound claim liability decisions and developing holistic claims management strategies. The role focuses on returning people back to work and health using early intervention strategies and sound stakeholder engagement. This can also include targeted interventions and re-setting expectations with stakeholders.
About the Team
These roles will sit within the Back to work Back to Health and the Recovery Support Branches. You will be joining a supportive and collaborative team who are focused on building good client outcomes. You will be supported by a Manager who is approachable and promotes a collaborative work environment.
What we’re looking for
Proven Stakeholder engagement
- Ability to communicate with internal and external stakeholders to ensure best practice claims management during any stage of a client journey.
- Strong Influencing, negotiation and decision making skills.
- High level resilience and communication skills.
- Strong organisational and time management skills with the ability to prioritise and multi task
Ability to achieve optimal client outcomes
- Proven ability to manage decisions on a portfolio or cohort of claims to achieve optimal client outcomes
- Deliver a high level of client service by putting the client at the centre of decision making and communicating claims liability decisions in line with the client service charter
- Experience in a client services environment
Why you’ll love it here
There’s more to work than a competitive salary and amazing employee benefits. As our newest Rehabilitation Coordinator, you’ll also:
Make a positive difference
Every day the work you do at the TAC contributes to something bigger. As part of an inclusive, supportive team you’ll find real purpose in achieving goals, together.
Be well looked after
Your wellbeing is our priority. Take advantage of our in-house GP and extensive health initiatives. With flexible hybrid working arrangements, you’ll be set up for success.
Grow your career
We’re committed to your personal and professional growth, with extensive opportunities for development and access to the LinkedIn Learning Digital Hub. Find your passion and grow your career with study leave and volunteer days.
Ready to put care in action?We’d like to hear from you.
Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to an interview. All applicants will be advised of the outcome of their application. Please ensure as part of your application you identify role you are interested in apply for.
For more information, read the attached Position Description or contact Tamika Russell, Shared Services Specialist on (03) 93000 *** for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 7th July 2024.
If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at ***************@tac.vic.gov.au. If over the phone is better for you, our number is 5225 7500.
A safe place to work
We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices. We encourage Aboriginal and Torres Strait Island people, people with disability, women and gender diverse people, culturally diverse and LGBTIQ+ people to apply for our roles.
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website.
This role will require you to have a valid Working with Children Check.
Position Description - Rehabilitation Coordinator.pdf
