AddressRelationship Manager
- Location: Sydney, NSW (Hybrid) Melbourne, VIC considered
- Job Type: Full-time
- Reports to: Chief Business Development Officer
- Salary: From $73,000 + plus superannuation depending on experience.
- The Youth Impact Foundation employs its staff under the Social, Community, Home Care and Disability Services Industry Award. This job is classified under this award as Level 3.1.
Leading Not-For-Profit Organisation
The Youth Impact Foundation is dedicated to Australia’s young people and the charities supporting them. We work to enhance opportunities for the well-being and continual growth of young people, particularly those facing barriers to accessing resources and support.
• Be part of a fun, collaborative and inclusive team
• Opportunity to work across multiple brands making a difference in the lives of young people across Australia
Our Story
The Youth Impact Foundation was established in 2022 and believes in an equitable future where all young people thrive and have access to support and programs that allow them to care for themselves, their peers, and their communities.
We foster collaborative and innovative approaches that enhance the efficiency, sustainability, and impact of not-for-profit initiatives dedicated to advancing youth mental health, wellbeing, and leadership in Australia. We are committed to creating lasting positive change for young people and the charitable sector.
The Youth Impact Foundation is the central organisation that houses several subsidiary charity brands under a model that allows charities to do their best, highest value work, living out their vision or delivering programs, rather than being in the day-to-day details of running their organisation. Several brands operate out of The Youth Impact Foundation including Burn Bright Australia, Ignite Camp, National Leadership Forum, Youth Leadership Academy Australia, and The Youth Engagement Project.
About the Role
You will be employed under The Youth Impact Foundation and this role will see you holding a division of the sales and relationships for multiple brands within The Youth Impact Foundation. With these stakeholders, you will be the main point of contact throughout all steps of product and service delivery for different Youth Impact Foundation offerings and brands - inclusive of product/service delivery for in-person and digital programs and national camps/conferences.
Your role will focus on the following detailed functions.
Specifically, you will:
- Manage inbound leads - action and conversion of warm inbound leads.
- Lead outbound sales - responsible for stakeholder outreach and outbound cold lead generation and conversion. (Call lists, leads and customer profiles are provided).
- Manage new and existing clients through the point of purchase, in the lead-up to events and programs, as well as afterwards.
- Develop and maintain an in-depth knowledge of Youth Impact Foundation Brands, impact, and offerings for young people, schools, and community organisations.
- Complete effective and detailed CRM management of all new stakeholders, sales, leads, and purchases.
- Work as part of the business development team to implement strategies that help The Youth Impact Foundation to grow.
** This role will not facilitate in schools or attend Camps or Conferences except on the infrequent occasion when it is helpful to gain a further understanding of the programs/events we deliver.
Below are some of the several brands within the Youth Impact Foundation that you will have touch points with and involvement within this role.
National Leadership Forum
The National Leadership Forum brings together leaders aged 18-26 from across Australia and the Pacific to explore and expand their leadership through the lens of values, compassion, and connection. Over 4 days, young leaders will spend time alongside Members of Parliament, leaders of business, and other young leaders from various stages of life to consider who they are as leaders, how they can expand their leadership repertoire, and how they may use their authentic leadership to serve others. The Forum program includes keynote addresses by political and business leaders, leadership workshops, small group sessions, panel discussions and more.
More information about the National Leadership Forum: www.nationalleadershipforum.org.au
Ignite Camp
Ignite Camp is a school holiday camp held over the Victorian September school holidays (Junior Camp 10 - 14-year-olds) and Victorian April school holidays (Senior Camp: 14 - 18-year-olds). Ignite is designed to make sure every young person feels known, loved and empowered to take action in their own life, family and community.
More information about Ignite: www.ignitecamp.com.au
Burn Bright
Burn Bright is a social enterprise, not-for-profit organisation, that was established in 2014. At Burn Bright we encourage, challenge and develop students through tailored experiential leadership, wellbeing programs, digital programs, and national camps. We are student leadership and wellbeing specialists who work with students from Year 5 to Year 12/13 in Australia and New Zealand.
More information about Burn Bright: www.burnbright.org.au
Youth Leadership Academy Australia
Youth Leadership Academy Australia is a for-youth, by-youth organisation, created with the aim of building a positively sustainable future by equipping the youth of today with the skills to be leaders tomorrow. We empower students to become engaged with their school and community and use their voice to create positive change. 85% of students leave school feeling unprepared for the future. Through our events and programs, we are determined to build a platform of incredible youth who have the energy to inspire others.
More information about Youth Leadership Academy Australia: https://www.ylaaus.com
The Youth Engagement Project
The Youth Engagement Project is dedicated to empowering organisations, educators and speakers to make a genuine and lasting impact on the lives of young people. We believe in moving beyond tokenistic presentations or workshops by equipping facilitators, speakers and educators with the necessary skills to engage youth authentically.
More information about The Youth Engagement Project: https://youthengagementproject.com
Our Ideal Candidate Has
- Genuine interest in seeing and helping young people flourish
- A keen eye for detail and an ability to manage a task list
- Ability to have sales-focused conversations and cold calling
- Enjoys a challenge and is KPI and target-driven
- A positive attitude and values growth personally and professionally
- Seeks to develop and maintain an in-depth knowledge of The Youth Impact Foundation Brands
- Excellent detail-oriented and customer-focused communication skills
- The ability to work both independently and collaboratively in an often fast-paced environment
- Working experience within the not-for-profit / for-purpose sector or in Relationship Management, Sales or a similar role; is a bonus
Our Values
- Serve outside the spotlight
- Be daring
- Put your relationships first
- Heart centred
- Better never stops
- Celebrate quirk, bring joy
- Embrace your story
Location
The Youth Impact Foundation office is currently located in Macquarie Park, NSW.
Employees have flexible working arrangements with hybrid work available based on job role and requirements.
The preference is for an employee based in Sydney, however candidates in wider NSW or Victoria will be considered.
Employee Benefits
We pride ourselves on our heart-centred culture and believe in building each other up by affirming the good in one another and putting relationships first. By joining our Team you will have the opportunity to:
- Work closely with stakeholders to help their young people lead themselves and with others, whilst also building protective factors for their wellbeing.
- We have flexible working arrangements, including in-person office time and flexible working-from-home arrangements.
- Be part of a passionate and dedicated team that seeks to improve the world.
- Annual team retreats, and other events designed to build relationships and reconnect with our vision.
- Generous NFP salary packing ($15,900 tax-free) plus meal and entertainment benefits.
- 5 days of Volunteer Leave per year
Additional Information
The Youth Impact Foundation is a child-safe organisation and takes safeguarding and child safety extremely seriously. All staff that work for The Youth Impact Foundation must ensure adherence to a set of policies and practices that are designed to protect and care for all the young people we come into contact with.
It is a requirement that you have the following:
- A current paid employee NSW Working with Children Check (if you don't already have one, you have a willingness and ability to get one. Job offers are conditional on having a valid check).
- Willingness to have a police background check carried out on your behalf to ensure you meet our strict working with children requirements.
- You must not have any criminal offences prohibiting you from working with children or being barred from working with children in any global jurisdiction.
To Apply
The application and selection for this role will take place across the following steps:
Step 1: To apply, attach and submit your Resume and Cover Letter.
Step 2: Those applications that pass the initial screening will receive an email with a link to our Willo application, this will require you to answer six short questions to camera via video submission. This will help us to get to know you quickly!
Step 3: Those that successfully progress through step two will progress to the final stage:
- Phone interview.
- Face-to-face interview with the Chief Business Development Officer and the Chief of Staff
- Candidates notified of the outcome
Reminder - As a part of this step of the interview process, you will be required to undertake a National Police Check.
If you wish to make contact with our team before, or during your application, please reach out to (02) 9814 1*** or **************@theyouthimapctfoundation.org.au
