Relationship Manager - Small Law

This is a great opportunity to work for LexisNexis, a global organisation that provides world-class content and leading-edge AI technology and software tools, allowing our customers to quickly find the answers they are searching for, and to advance the rule of law.
We also have flexible working arrangements plus fantastic career development pathways.
About the Role:
The Relationship Manager is responsible for proactively managing Small-Law-Market accounts, building and nurturing relationships and within a defined territory. The role will be tasked with identifying opportunities to grow accounts, increasing portfolio value via new solutions and securing longer-term agreements, and driving customer retention.
This exciting strategic role enables you to sell market leading legal information and technology applications relevant to the Small & Boutique Law Market law firm space.
This is a permanent full-time contract role to be based in either Melbourne, Brisbane or Sydney with the possibility of combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
Relationship management with all customers in the territory virtually and in person.
Drive customer platform adoption, delivering on customers’ success investment metrics
Achieving targets by retaining and growing existing customer accounts.
Manage opportunities proactively in line with renewal dates and inbound leads.
Develop an annual territory strategic plan for all customers in designed territory.
Provide customer insights and customer analysis as required.
Requirements:
Degree qualified with strong relationship management/account management experience ideally within legal / SAAS / software services sales industries.
Demonstrated experience using solution and consultative selling approaches.
B2B selling experience to value of $100K plus.
Territory and stakeholder management at executive level with the ability to nurture relationships at a strategic level.
Excellent and conflict resolution skills and proven ability to negotiate.
Ability to write complex correspondence and proposals.
Experience with design and implementation of business development strategy.
Strong numeracy skills, sales reporting and CRM management with proficiency in MS Excel.
What’s in this role for you?
A supportive, passionate and fun team to work with and a great corporate culture that invests in its people.
Opportunity to earn additional commissions.
Autonomy and accountability in managing the performance of your own territory.
Be part of a global organization with global opportunities.
Sell market leading products.
Flexible working conditions with option to work from home.
Birthday leave and 2 extra volunteering leaves each year.
Every day at LexisNexis, you will work with highly creative minds to explore impossibilities, inspire innovation and lead the way 21st century legal content is produced, disseminated and utilised. You have the power to empower those in need and truly make a difference to the lives of people all around the world.
Today, you are the difference to how you look at your career. Make it happen.
Please note you must be legally authorised to work in Australia to be considered for this role.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
We are looking to fill this role as soon as possible – apply now to be considered.
Thank you for your interest.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: .
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