Address
Form of workRental Sales Agent | Part Time / Casual
Availability is needed for Monday to Friday 0900 - 1700
About us
Avis &Budget Car and Truck Rental is more than a vehicle rental business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles. With an expert history of excellent customer service. Avis and Budget have evolved into the reputable global brand it is today.
Avis and Budget Car & Truck Rental Western Victoria is a family-owned franchise operation of Avis & Budget Australia. We have 10 Avis locations and 3 Budget locations throughout the Western side of Victoria, recently opening two sites in Mildura.
About the role
Avis &Budget Car and Truck Rental Ballarat requires a motivated Customer Service Representative to work on a part-time or casual basis during the week and some weekends - we have a position available in Ballarat.
They are to provide the most exceptional experience in vehicle rental though customer service, an expertise in learning to solve problems, to maintain the current vehicle fleet and to be able to manage the rapid pace environment. They must be flexible in working inside the office and outside cleaning the vehicles, if ever required.
What does a day look like when you work for us?
Well, we have a saying that no two days are the same and its true. As a Customer Service representative, you will:
- Be front of house greeting customers and processing their rentals.
- Answer the phones and take reservations.
- Prepare and complete customer Rental Agreements to set procedures.
- Ensure all reservations from the reservations email address are attended to, confirmed, and recorded.
- Movement of all vehicles to meet bookings.
- Ensure all vehicles are maintained/roadworthy prior to rental.
- Prepare paperwork for local deliveries and advise drop-off and pick up times.
- Follow up on Daily over dues and maintain daily activity of fleet.
- Other tasks as directed and assist managers in production of all other required jobs.
- Cleaning of vehicles.
- Most importantly you will have a lot of fun.
What are some of the benefits of working for our company?
- You will be part of a large team who all look out for each other. Be it at your own branch or neighboring branches.
- You will be part of a stable company that has an outstanding customer service record.
- You will have the opportunity to earn bonuses by selling our ex rental vehicles through our car dealer ship Rix Cars (LMCT 9238).
- You will join a large family-owned company that has been going since 1997 that values its employees.
- You will receive staff discount on rentals wherever you travel.
Overall, what we need from you is a can-do attitude and a willingness to learn and grow within our company whilst showing a commitment to the customer. If you’re a hard worker, team player and willing to work in a fulfilling role we would love to talk to you!
Please e-mail your Cover letter and CV or Resume to ******@rixcars.com.au, *****@rixcars.com.au
