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Form of work
SalaryAbout the business
My client has been servicing the insurance industry for almost 30 years nationally. They stand at the forefront of domestic insurance building repairs in Australia, setting a standard of excellence that is second to none. Their unwavering commitment to providing top-notch service has earned them a reputation that speaks for itself.
About the role
Reporting to the Project Manager you will effictely manage the administration and support of a portfolio of repair claims. Working on a broad range of projects in the $20,000 to $100,000 range, you will be responsible for providing support to our project delivery team, including but not limited to the following:
- Handling high volume inbound and outbound calls.
- Ensure all administrative tasks are completed in accordance with contractual requirements.
- Preparation of project documentation.
- Scheduling appointments and diary management.
- Liaise with Project Manager daily.
- Register new jobs.
- Ensure regular client updates.
- Deliver exceptional customer service.
- Accurate preparation of invoices to ensure compliance with contracts
- Assist with Trade Onboarding and Compliance.
About you
To be considered for this position you will have a dedicated level of experience in a Repair Coordinator or similar role in the insurance building industry and be able to demonstrate the following:
- Strong negotiation and conflict resolution skills.
- Results focused and self-driven nature.
- Excellent time management skills and ability to work under pressure.
- Strong communication skills with the ability to communicate at all levels.
- Develop relationships with clients and subcontractors.
In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!
Taila Sheppard | *********@marble.com.au | 07 3183 2***
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