Rapid Repair Coordinator

Seeking a motivated Repair Coordinator to join the team!

Are you a motivated worker, spent most of your career working on the tools and on construction sites but are looking to move into a more office based role? Are you keen to take the next step in your career and learn the ropes of supervising, scheduling and running repairs?
We value our staff and understand that a flexible work week is important.
Ambrose Construct Group is Australia's largest insurance repair specialist and has partnered with Suncorp to manage Water Claims across QLD & VIC and soon to be expanding into NSW and we are looking for the right people to join our team in this unique role. Our Head office is based In Maroochydore on the beautiful Sunshine Coast.
This is a fast paced and dynamic role! We schedule and run repairs and coordinate specialist reports.
While you may use your knowledge and skill to undertake some desktop tendering, this is primarily a Supervision role.
Please note: This is an office based role, not site based.
The role:

• You will work alongside an established team of Supervisors
• You will need a sound level of IT experience as you will need to utilise Outlook, Microsoft Excel, convert docs to PDFs and upload these to our system
• You will use six computer screens to navigate our custom built state of the art repair management system after role specific training that will take approximately 2-4 weeks depending on your previous experience
• Liaise with customers and trades over the phone regarding repairs therefore customer service is a large part of this role.
• Review reports for insurers requiring a keen eye for detail and a willingness to speak to trades to ensure they have clearly communicated their observations and actions onsite in written and visual form (via photos)
• Liaise with trades and coordinate repairs
• Review reports and pass them to our Submissions Team for uploading into our Client's systems
• Use your technical knowledge to achieve better and more effective methods of repair
• Insurance building knowledge not essential, a carpentry or trade back ground is preferred with licences.

It is a requirement that the successful applicants will have or are prepared to complete their QBCC Building Supervisor's Licence or equivalent. You must be prepared to do your CERT IV in Building and Construction.
If you like being busy, are competitive by nature and like to see your results up in lights (due to our extensive use of business intelligence, dashboards and KPIs) you will enjoy joining this team of like minded professionals who are making a difference to the lives of everyday Queenslanders.
We look forward to meeting you and offer all short-listed applicants the opportunity to come into the office, observe the team, and really decide whether this role is something you would enjoy!
APPLY NOW!