Resource Planner - Aviation

Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Position Purpose

Certis is looking for an enthusiastic rostering professional to join our team based at Sydney Airport. The Resource Planner is responsible in effectively coordinating the forward planning of rosters and operational deployments within our Aviation Security business as well as ensuring coverage of all required shifts within our business. Reporting to the Client Services Manager you will be supporting a network of trainers, Security Officers and Customers ensuring forward planning of rosters, identifying resource shortfalls and that excellent customer service is provided to all stakeholders.

This role is a permanent full-time position based on-site at Sydney Airport, Monday to Friday with working hours falling between 08:00 and 17:00, start and finish times as agreed with your Manager.

As the successful candidate you will be responsible for:

• The update and publication of permanent rosters to align to operational needs ensuring allocation and coverage of national rosters meeting operational requirements.
• Ensuring set up of new account rosters.
• Annual Leave coverage and liability across the team.
• Liaise with customers and contractors regarding security requirements and ensuring customer expectations are met.
• Ensure all rosters meet legislative / award / internal policy requirements.
• Managing positive interactions with all stakeholders such as Customers, Client Service Managers, Payroll and Billing
• Being a safety champion and ensure that safety is factored into all rostering operations

To be successful you will possess:

• Demonstrated experience in a multi-site rostering position
• Qualifications in Administration, Business, HR or Payroll
• Intermediate to advanced skills using MS Word and MS Excel
• Superior communication skills, written, verbal, and reporting.
• Knowledge in the operation of a computer-based roster system
• Knowledge of the Security or Aviation Industry (desirable)

• Friendly and inclusive environment
• Growth and development are supported and promoted
• On-site parking provided
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
  

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293