AddressAre you an experienced Personal Carer or Lifestyle Assistant passionate about building positive client relationships looking to grow their career and develop their administrative skill set?
If so, a unique opportunity has arisen within our Respite team at our Pines Cottage site in Netley.
- Be the difference. Enjoy great rewards and benefits.
- Work with a passionate team of staff, in an innovative, first of its kind model of Respite for SA.
- Support our respite clients to remain independent in their community.
- Permanent Full Time position available - 76 hours per fortnight
You will have the opportunity to be the difference whilst enjoying great rewards including salary packaging benefits, Bupa Health Insurance discounts, discounted gym memberships and much more.
About the role
The Pines Cottage Respite & Administration Assistant is a key position within the Pines Cottage team with dual responsibilities that supports both the administrative needs of the service in addition to being a proactive Respite Assistant to provide care, meaningful physical, social and cognitive engagement opportunities to clients accessing the respite service.
This position works closely with the H&W Administration Coordinator as well as the Pines Cottage (RN) and Pines Cottage Respite team in delivering an innovative respite model of practice.
Key responsibilities of this role include but are not limited to;
- Providing personal care as documented on the client wellbeing care plans whilst promoting healthy and active ageing by “doing with” not “doing for” each client
- Supporting Respite clients to participate in day-to-day tasks (including meal preparation) and providing opportunities to attend offsite community outings
- Ensuring our respite clients remain engaged; physically, cognitively, and socially
- Supporting the on-boarding process of new respite clients
- Managing and directing incoming telephone enquiries as well as handling new and existing client enquiries
- Managing Cottage Client appointments, Cottage Client files and client assessments
- Communicating with client care givers about Cottage events, changes and/or
opportunities - Accurately managing banking duties onsite
- Attending and taking minutes at the program and site meetings
For further details regarding the scope of the role, please refer to our website or the attached job description.
About you
We are looking for people who will be the difference in the lives of our residents and clients.
The successful candidate will have the following skills and experience:
- Certificate III or IV in Aged Care & Senior First Aid Certificate
- Exceptional interpersonal skills including the ability to build positive trusting relationships with clients and their representatives as well as being able to effectively negotiate and mitigate conflict
- Strong administrative, organisational, time management skills and problem solving abilities
- Demonstrated initiative and ability to work with minimal supervision, whilst taking ownership of workload to meet deadlines
- Proficient computer and keyboard skills and the ability to use procurement systems for booking as well as Google Suite (Docs, Sheets, Gmail and in-house databases)
- A basic knowledge of the requirements of the Aged Care Standards as are applicable to the role
- Business administration or Customer Service qualifications - desirable
- Relevant dementia qualifications and/or experience in dementia care - desirable
About us
Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values and offer salary packaging benefits to maximise your take-home pay.
When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.
Enquiries: megan.bond@southerncrosscare.com.au
Applications close: 4pm on Thursday, 21st of March 2024
