AddressJOB DESCRIPTION
Join an exciting, pre-opening Hotel to launch the most powerful international brand in the Boutique Hotel business, into the Australian Hotel scene. The StandardX, Melbourne will be the first Standard Hotel in Australia and the first StandardX globally.
Standard International is a New York based hospitality company founded in 1999. The Standard’s irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife and beyond.
WE ARE #anythingbutstandard
Bring your exceptional knowledge of hospitality to help create an environment where you will not only delight our guest, but also excite and surprise them with the ultimate dining experience in Melbourne, that is anything but Standard! You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and order of service; along with a deep appreciation of quality wines and cocktails in order to confidently match and enhance their overall dining experience.
Finally, and most importantly, you will be a host to our guests adding a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The StandardX and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guest with ease.
RESPONSIBILITIES
- Lead and manage the day-to-day signature restaurant operation, focusing on beverage and bar services in the Hotel while maximizing profitability and meeting customer’s needs.
- Manage the Restaurant's beverage service to a consistently high standard, creating memorable dining experiences for our guests.
- Develop operational policies and procedures.
- Ensure proper cleaning and maintenance of all beverage and work areas, tableware, utensils and other materials and equipment.
- Assist in the preparation of monthly restaurant beverage and bar reports and forecasts, commenting on key performance indicators and develop action plans to keep on target in terms of profitability goals.
- Be knowledgeable of and operate within appropriate outlet and Hotel liquor licensing guidelines and management policies.
- Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.
- Establish on-going “on job” training programs within the department to meet Brand and service standards.
- Effectively use results of Guest feedback to improve product and service delivery.
- Adhere to the performance review system; ensuring frontline performance reviews are conducted for probationary and annual schedules and correct performance issues and counsel as required.
- Ensure all OH&S requirements and training are adhered to and ensure all health or safety hazards or incidents are reported in a timely manner. Hazards may include unsafe working conditions, equipment and machinery faults or damage, and other housekeeping or maintenance needs.
- Maintain standards of hygiene for food handling as prescribed by legislative regulations.
- Ensure your team is fully conversant with departmental fire and evacuation procedures.
EXPERIENCE
While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic, and engaging. You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.
- Experience with POS systems and Microsoft Office Suite.
- Current RSA
- Possess financial acumen and understand the process of achieving budgeted profit by driving revenue and monitoring labor costs.
- Knowledge and experience with food safety and safe work practices and legislation.
- Experience with effective purchasing and stock control.
- Have a passion for delivering exceptional dining experiences and know it’s so much more than just a plated dish or a drink in a glass!
- Impeccable grooming and presentation.
- Excellent time management skills and the ability to adapt and personalize guest experiences.
- Excellent problem-solving skills with the ability to keep calm under pressure.
- Ability to work flexible hours, including nights and weekends.
- MUST have working rights in Australia
- And most importantly – possess a great, energetic work ethic and a vision and passion to build a fantastic team environment.
The Standard
We are not for everyone …. but everyone is welcome.
The Standard Values
Unconventional & Compassionate | Individuality & Teamwork | Creative & Pragmatic
Think you've got the " X Factor" - please hit the apply button or register your interest @
***************@standardhotels.com
