AddressCicerone Cucina Romana is a Roman restaurant in the heart of Surry Hills. We trade Wednesday to Sunday, dinner only, our specialty is Roman pasta and pizza classics presented in new fun ways to please all guests that visit us. The vibe in the restaurant is fun and relaxed, with dimmed lights, Italian hip-hop, and smiley faces.
We are eager to welcome a Restaurant Supervisor to our family who embodies leadership, charisma, and a genuine love for hospitality. If you're ready to contribute to the success of Cicerone - Cucina Romana and make a significant impact, we'd love to hear from you.
Job Summary:
As a Restaurant Supervisor at Cicerone, you will help oversee the daily operations of our establishment, ensuring that our restaurant provides exceptional service to all guests. The position is a hands-on role, being in charge of a section during service and supporting the Restaurant Manager with support duties, staff training, and venue opening/closing. Our ideal candidate will be a leader with a passion for the hospitality industry and a commitment to excellent customer service.
Responsibilities:
- Working in a section during service
- Assist the Restaurant Manager in managing the day-to-day operations of the restaurant.
- Supervise staff, provide them with the training and resources needed to perform their jobs, and ensure the correct induction of new employees.
- Ensure all employees are working within the guidelines of the restaurant’s policies and procedures.
- Oversee guest services and resolve issues efficiently.
- Manage the restaurant’s good image and suggest ways to improve it.
- Implement policies and protocols that will maintain future restaurant operations.
Skills and Qualifications:
- Proven experience as a senior wait staff or similar supervisory role in the hospitality industry. Strong leadership, motivational, and people skills.
- In-depth knowledge of restaurant operations.
- Excellent communication skills (oral and written).
- Proficiency in Point of Sale (POS) and reservation software.
