Restaurant Supervisor

•  Be part of an organisation with a meaningful purpose and impact

• Join a university ranked in the world’s top 50

• 17% superannuation contributions and 17.5% annual leave loading

• No split shifts or public holidays

• Based at the Alumni Court UQ, St Lucia Campus

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• On campus childcare options

• Discounted parking (from $5.75 a day)

• Salary packaging options

We are seeking a motivated, organised, reliable Restaurant Supervisor to coordinate and deliver exceptional hospitality services within Patina at Alumni Court. A new high-end restaurant bar and events caterer in the heart of The UQ St Lucia Campus. We are specifically seeking staff with experience in supervising other hospitality staff, including Restaurant, Events and Barista staff.

Patina at Alumni Court is a modern and contemporary restaurant offering relaxed premium dining with an emphasis on paddock to plate philosophy, Patina will offer a unique shared dining experience overlooking the Alumni Gardens. Facilities will also include a private dining room and the kitchen will cater to events both on and offsite.

Staff are required to fulfil approx. 20 to 38 hours, including some weekends and evenings.

Key responsibilities will include but not limited to: 

• Supervision and hands on service in the Restaurant and event catering.

• Presence and hands on leadership during all service periods.

• Training staff in menu knowledge.

• Management of the electronic restaurant diary.

• Handling guest complaints and maintaining high service standards at all times.

• High level of maintenance of restaurant equipment and furniture.

• Stock control and ordering restaurant supplies.

• Liaison with Event Coordinators and Kitchen team regarding service.

• Locking of premises at end of the shift.

• POS system updates and programming.

• Responsibility for staff and patron care.

• To ensure responsible service of alcohol.

• Assisting with the day-to-day activities of Patina at Alumni Court.

• Other duties as reasonably expected by the Food and Beverage.

This is a Full-time, fixed-term position up to December 2025. At Food & Beverage Grade 4 Load Rate, the full-time equivalent base salary will be $61,722.81 plus super of up to 17%. The total package including superannuation will be $72,274.19.

• Two years’ supervisory/management experience in a premium dining, high-volume establishment.

• Current Queensland Responsible Service of Alcohol Certificate (RSA).

• Proven supervisory experience in a high-profile restaurant.

• Strong Food and Wine knowledge.

• Competence in programming POS systems.

• Well-development communication and negotiation skills.

• Highly developed organisational skills and an ability to work under pressure.

• Sound understanding of workplace, health and safety issues.

• 5-star hotel/premium fine dining restaurant experience will be highly regarded.

• Demonstrated team player and well-developed interpersonal skills.

• High standard of personal grooming and hygiene.

• Commitment to excellence of product and customer service.

In addition, the following mandatory requirements apply:

• Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment. 

• Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 

For more information about this opportunity, please contact Mr Benjamin Hawley (Operations Manager) at ********@uq.edu.au

For application queries, please contact ******@uq.edu.au stating the job reference number in the subject line.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section

• Resume 

Please note that you will be asked to add all documents into the one upload box labelled ‘resume’, which is step one of the application form.

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion.  We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to ***********@uq.edu.au 

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications close Sunday 7 April 2024 at 11.00pm AEST (R-36834).