AddressRegional Area Manager
Newly created, multiple full-time positions available.
Tools of the trade, including company car.
The St Vincent de Paul Society (SA) Inc. is a major international charitable and voluntary organisation that has been operating in South Australia since 1884. Our principal role is to provide for, or alleviate, the needs of disadvantaged people in the community.
Our retail network of stores plays an important role in delivering on our Mission, as proceeds from sales go directly into funding various programs such as providing emergency relief, accommodation assistance, food support, and other services.
Reporting directly to the General Manager Commercial, the newly created position of Regional Area Manager will provide exemplary leadership and management to drive our stores towards achieving customer service, sales, and operational excellence performance indicators. The primary focus is on attaining sales and expenditure results, managing KPIs, driving marketing and promotions, and maintaining store merchandising standards while fostering a culture of continuous improvement and accountability within the region.
Key Responsibilities:
- Oversee the performance of the stores in your region and develop sales strategies aligned with St Vincent de Paul Society Australia and Industry best practices, ensuring continuous improvement.
- Provide detailed monthly analysis of sales and expenditure figures, including basket size, customer numbers, sales volumes, and other measures to assist with tracking individual store performance.
- Manage and set annual budgets and facilitate local store participation in budget preparation.
- Develop work plans to ensure that all resources, be they human, material, or financial, are managed effectively and with efficiency to achieve strategic objectives.
- Responsible for ensuring training programs are effectively implemented, assessing performance, and addressing training needs or gaps.
- Promote the organisation’s ethos and behaviours among all staff members and provide regular feedback to Managers on their performance.
- Provide timely guidance and feedback to help the team strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
- Oversee and report on stock takes, stock discrepancies, and stock investigations, maintaining store stock integrity.
- Ensure all relevant information regarding operations is adequately communicated to the team through regular meetings and huddles and, where appropriate, document the minutes with agreed outcomes and responsibilities.
- Encourage a continuous improvement mindset with the team to identify trends or ideas for improved service delivery to all customers (internal and external) on an ongoing basis.
- Support the development and maintenance of WHS best practices within the workplace.
Qualifications and Skills
We seek a results-oriented leader with a background in retail management or a related field.
- Qualifications in Business Administration, Retail Management, or a related field are preferred.
- A minimum of two years’ experience in multi-site retail management is essential.
- Strong business acumen with a proven track record of achieving sales targets and managing budgets effectively.
- Extensive knowledge and experience in retail management, sales, and merchandising.
- Experience in developing and implementing sales strategies to drive continuous improvement.
- Demonstrated leadership skills with the ability to motivate, coach, and develop high-performing teams.
- Excellent communication and interpersonal abilities, including the capacity to build positive relationships with team members, stakeholders, and volunteers.
- Exceptional organisational skills, including the ability to manage multiple priorities and deadlines.
- Familiarity with membership-based organisations or the not-for-profit sector would be advantageous.
This role requires flexibility, including regular regional travel across South Australia and occasional interstate travel. The candidate must possess a current and unrestricted Class C Driver's License. Employment is contingent upon satisfactory National Police Checks, and employment health checks.
Some of the things we offer:
- Tools of the trade, including company motor vehicle, laptop, and mobile phone.
- Flexible working arrangements.
- A positive and collaborative work environment.
- Ongoing online and in-person training and development opportunities.
- Free access to an independent and confidential Employee Assistance Program.
- An opportunity for you to positively support and impact the lives of others through your career contribution.
How to apply
If you are passionate about making a difference in the community and possess the required qualifications and experience, we encourage you to apply by submitting your resume and cover letter to SEEK detailing your suitability for the role.
A position description is located at [insert link from website], and any inquiries can be directed to **@svdpsa.org.au
Applications close: Wednesday 22 May 2024, but may be appointed earlier.
