Retail Operations Manager

Join the AMA Warehouse Team as a Retail Operations Manager

Are you ready to drive success in a dynamic retail environment? We are looking for a motivated and experienced Retail Operations Manager to join our team at the Yatala head office. 

Nestled between Brisbane and the Gold Coast in Yatala, Queensland, AMA Warehouse is a leading provider of motorcycle gear, parts, and accessories. Our mission? To equip riders with top-notch products, backed by expert advice, making us the ultimate one-stop-shop for motorcycle enthusiasts. Our team’s passion for motorcycles and dedication to service has built a strong community of customers and loyal followers.

This role offers the opportunity to lead and develop teams across multiple physical and online platforms, blending traditional retail with modern e-commerce strategies.

Key Responsibilities:

• Leadership and People Management: Lead, motivate, and manage diverse teams across multiple locations. Your role will involve hiring, training, and developing employees to enhance performance and achieve our ambitious business goals.
• Retail and E-Commerce Operations: Utilise your deep understanding of retail management, including mastery of inventory control, merchandising, and store layout. Leverage your experience with POS systems and e-commerce platforms to drive sales and customer engagement.
• Customer Service Excellence: Maintain a strong focus on customer satisfaction. Develop strategies to boost customer engagement and loyalty in both physical and online settings.
• Analytical and Financial Oversight: Analyse sales data and market trends to make informed strategic decisions. Manage budgets and financial forecasts with a keen eye on all financial transactions and budget allocations.
• Visual Merchandising: Ensure that merchandise presentation in stores and online captures customer interest and adheres to our high standards.
• Communication and Project Management: Showcase your excellent communication skills to coordinate operations and manage projects across various locations, ensuring consistency and quality in all aspects.

Skills and Qualities We Are Looking For:

• Proven ability to resolve operational issues swiftly and make decisions that positively impact the business.
• Strong attention to detail in monitoring operations and implementing promotional activities.
• Ability to adapt to changing market conditions and embrace new technologies to improve business operations.
• Experience in overseeing multiple projects, ensuring they are executed flawlessly and within budget.

Apply Now

If you are passionate about retail management and have a track record of operational excellence, we would love to hear from you. Apply today to become a pivotal part of our team!

Discover more about us and how you can contribute to our story at: www.amawarehouse.com.au

Apply Today and accelerate your career with us!

Note: Only shortlisted candidates will be contacted.