Retail Property Manager

Hawaiian is a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets; throughout Western Australia. With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community. We are Passionate, Considerate, Collaborative and Curious and we are proud to be a leading WA employer.

Reporting to the General Manager, Shopping Centres the Property Manager will manage the Suburban Shopping Centre assets of Park Centre, Melville & Sunshine Harvester on a full time permanent basis in accordance with the business plans and in line with Hawaiian’s policies and procedures. Key elements include proactive property management, strategic planning, implementing strategies and nurturing meaningful relationships with partners and identifying and recommending opportunities to add value to the assets.

Essential DutiesEssential duties include, but are not limited to, the following:Team Management Effectively lead, manage, and guide the asset team including Marketing, Operations, Leasing, Tenancy Delivery, Projects, and Finance to deliver the asset strategy. Direct people management of Assistant Property Managers and Customer Service Officers including resourcing, management of performance & behaviour and training & development. Property Management Ownership of the development, delivery, and ongoing review of the asset strategy including delivery of financial targets, leasing deliverables and the capital investment program.

Responsible for the customer experience including customer journey, presentation, BHS, and property inspections. Responsible for meeting performance metrics including NPS, leasing, OPEX, CAPEX, operations, tenancy coordination, traffic, sales, and market share. Financials Ownership of the financial performance of the relevant assets including NPI, NCF, arrears management and valuation.

Oversee, monitor, and manage variable outgoings, to ensure delivery of…