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Form of workAs part of the Montu Group, the alternaleaf platform matches eligible patients with the right specialists, to provide affordable access to medicinal cannabis treatment.
Our technology focused healthcare solution helps doctors to serve more patients and achieve better outcomes, while empowering patients with knowledge, and the easiest process to get access to the treatment they need.
Recognised as No1 in the Deloitte Tech Fast 50 for 2 year in a row with growth of over 26,000% and 9,000% respectively, we were also nominated No5 in the AFR Fast Starters for 2022. As we continue our hyper growth, we are actively looking to expand our high performance team to take the company to the next level. Join us on our mission to improve the lives of millions of patients with medical cannabis therapies.
This role is an Australian based fully work from home position.
About the Role
As a Team Leader - Doctor Support you will play an integral part in overseeing day-to-day operations for the Alternaleaf medical practitioners team. The position involves a range of responsibilities, including onboarding, clinical support, issue reporting, and collaboration with scheduling and nursing teams for seamless service delivery. Please note applicants must be an AHPRA registered Registers Nurse (RN) to be considered for this position.
Key Responsibilities:
- Lead daily operations for medical practitioners, ensuring desired service levels.
- Monitor and manage queries and escalations during shifts, taking corrective actions.
- Analyze data to improve processes, allocate resources efficiently, and enhance patient satisfaction.
- Identify and document incidents and risks for patient safety and workplace health.
- Contribute to evidence-based clinical guidelines and processes, adhering to professional standards.
- Collaborate with clinic and operations leadership for optimal patient outcomes.
- Contribute to workforce planning and lead interviewing/hiring processes.
- Deliver on individual and departmental OKRs and KPIs.
- Foster a commitment to continuous improvement within the team.
About You
The Team Leader - Doctor Support role is best suited to an experienced Registeres Nurse (RN), with a proven track record in cultivating a collaborative team environment and fostering a positive workplace culture. The ideal candidate should exhibit proactive problem-solving skills, emphasizing a drive for continuous process improvement. Additionally, the successful candidate will showcase a history of building therapeutic relationships with key stakeholders through effective communication and collaboration.
Skills:
- RN with current AHPRA registration without practice restrictions
- Proven expertise in the assessment and management of chronic diseases.
- Leadership experience highly regarded
- Demonstrated ability to maintain quality standards and adhere to best practices.
- Proven ability to communicate effectively, both in written and verbal forms.
- Display knowledge of professional standards and familiarity with the legal and ethical frameworks governing patient care in Australia.
- Possess an understanding of quality standards, including the National Safety and Quality Primary and Community Healthcare Standards and Good Medical Practice. Showcase a demonstrated comprehension of their impact and implementation for the provision of high-quality patient care
APPLICATIONS CLOSE - SUNDAY 25th FEBRUARY 2024
Benefits
You will be joining a highly motivated dynamic international team, with proven company builders and backers. Your ideas and contributions will be highly valued and directly influence the direction and progress of the business. You will also enjoy:
- Joining an expanding global company in its exciting growth phase
- Unlimited access to the SAGED and Greenhouse learning platforms
- Discounts with over 450 retailers across Australia through the Merit Reward and Recognition platform
- A collaborative, focused and driven culture that rewards high achievers
- Competitive salary and package
- Australia Based - full time work from home
- Mental health support through our wellbeing platform Unmind
- Shaping the future of the cannabis industry as it evolves into a multibillion-dollar market
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