AddressVault is a bespoke personnel supplier in Perth, WA. We specialise in Healthcare, Corporate, and Hospitality security services, with an extensive portfolio in these sectors.
Vault prides itself on providing a premium service, prioritising care, and support for our workforce, as well as thoroughly understanding the needs and independent operations of our valued clients. We endeavour to provide an outstanding service from beginning to end, enabling clients to focus on core business operations without distractions.
Big enough to deliver, small enough to care.
Vault is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the Role:
Vault is on the hunt for a talented Rostering Coordinator to join our team. The Rostering Coordinator plays a pivotal role in workforce management, engaging with client, operations management, and field team members to ensure an accurate and premium personnel service delivery. The ideal candidate will have a keen eye for detail, ability to master computer-based systems, as well as effective communication and negotiation skills to create win-win-win opportunities for all stakeholders.
If you are passionate about people, thrive in a fast-paced environment, and want to contribute to the success of a rapidly growing company, this opportunity is for you!
After completing the training period, the role is 8 days on 6 days off (that’s every second weekend off!), located at our new office in Subiaco with flexible work options available after probation period.
Key Responsibilities: As the Rostering Coordinator your key responsibilities revolve around efficiently managing and coordinating schedules to ensure a smooth operation. The role plays a crucial part in optimizing workforce utilization. Here are the key responsibilities:
- Provide efficient support to roster changes with minimal disruption to clients and staff.
- Proactively communicate with staff to ensure key deliverables associated to the roster are met in required timeframes.
- Provide customer service with effective and positive communication with all stakeholders.
- Actively seek opportunities for service improvement with available resources and creative thinking.
- Quickly and effectively filling emergency shifts.
- Actively collaborate with department leadership to understand needs and requirements of clients and sites, both volume and quality based.
- Track and utilise performance metrics to effectively plan short term, seasonal, or project focussed workforce fluctuations.
- Administration tasks and compliance.
Candidate Requirements
- Experience in rostering/scheduling, or similar environments (logistics, inventory management) is ESSENTIAL.
- Strong negotiation and active listening skills to create win-win-win outcomes.
- Highly organised with the ability to manage multiple priorities to achieve successful outcomes.
- Take initiative to anticipate potential issues to proactively address or escalate to ensure risk is mitigated or removed.
- Strong interpersonal skills to build relationships effectively over the phone and face-to-face.
- High attention to detail.
- Must be comfortable asking for support.
- Must be eligible to work in Australia.
Why Join Us?
- Competitive salary and benefits package including paid flexi time after the New Years period + standard 4 weeks annual leave.
- Paid breaky on Thursdays, casual jean Monday's and free Employee Assistance Program for you and your immediate family.
- 2 days mental health leave per year in addition to personal, annual, and sick leave.
- Opportunity for career growth and development in a growing company.
- Collaborative and inclusive work environment.
- Supportive team culture with a focus on employee well-being.
How to Apply: If you are a motivated and organized professional with a passion for people, and contributing to a positive work environment, we'd love to hear from you.
Please submit your resume and a cover letter outlining your qualifications and what excites you about this role to ***********@vaultsecurity.com.au.
Only suitable candidates will be contacted for a phone screen, successful candidates will progress to the next interview stages from there.
Additional information
- Competitive salary and benefits package
- Supportive team culture with a focus on employee well-being
- Paid breaky on Thursdays, flexible work conditions, and EAP
