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SalaryAmana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care facilities, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
THE ROLE:
As a Relief Service Manager you will be responsible for the effective management of residential care facilities across the metropolitan area, covering planned and unplanned leave, and supporting management during peak periods. The role is responsible for leading and managing staff, and ensuring the delivery of quality clinical and allied health care to our residents, whilst managing daily operations. The successful candidate will have previous experience managing an aged care facility and will ideally have had experience in a senior clinical role.
Key responsibilities:
- Lead clinical teams, ensuring the care provided to residents meets and exceeds the organisation's clinical care standards
- Monitor, manage and report clinical KPIs, ensuring proactive and timely action is taken to identify and mitigate risks
- Monitor and manage financial KPIs ensuring targets are achieved and action is taken to identify and mitigate risks
- Ensure audits are undertaken in accordance with planned schedules and all operations comply with organisational policy and procedures which meet statutory and regulatory requirements
- Contribute to the preparation of the facility's operating budget and manages operations effectively to remain within budgets
- Coordinate and lead regular resident and relative meetings
- Provide regular updates and monitoring of the facility's plan for continuous improvement
- Ensure staffing rosters adequately support the site, communicating and working with HR in the recruitment, onboarding and retention of a valued and skilled workforce
- Conduct regular staff performance reviews, address performance gaps and initiate improvement plans in collaboration with HR
- Provide after hours/on call support, escalating incidents where appropriate to the Operations Manager/General Manager of Residential Care
The successful candidate must be willing to work across all our metropolitan facilities, both north and south of the river, as well as those to the east and west, and will possess:
- Extensive facility management experience in an Aged Care environment
- Nursing registration with AHPRA (Registered Nurse)
- Previous experience in overseeing ACFI assessments and submissions
- Sound knowledge and previous experience working with people living with dementia
- Proven leadership and people management skills
- Excellent change management skills with a proven record of leading and implementing significant strategic and operational change
- Demonstrated ability to manage finances and operate within budgetary requirements
- Strong communication and interpersonal skills
- Advanced computer skills, including the Microsoft Office Suite
- Current Police Clearance (no older than 6 months)
- Willingness to undergo a Bankruptcy check
- NDIS Screen Check (or willingness to obtain)
- Evidence of Covid and current Flu vaccinations as per Amana Living policies
If you are interested in this role and meet the essential criteria please apply now with a copy of your resume. Interviewing and shortlisting will commence immediately.
Advertised: 08 Mar 2024 W. Australia Standard Time
Applications close:
