AddressWho we are:
Derma Aesthetics is a rapidly growing distributor of high-performance skincare and treatment devices retailed in leading skin clinics across ANZ. Our portfolio of brands includes dermaviduals, EXCEED microneedling, SIMKA, epi nouvelle+ naturelle and MTS-Rollers.
Our mission is to “change lives, not just skin”.
As industry leaders in skin aesthetics, we continue to reshape the business of skin through science, innovative products and advanced education.
The Opportunity:
Created via internal promotion, we are seeking a Sales Administrator to join our inspirational team based in our Northern Beaches office in Oxford Falls.
This a dynamic role as you will be responsible for supporting our sales team across Australia, whilst providing strong customer service to our clinic partners.
You will benefit from working with highly motivated team members and clients alike in a creative, multi-faceted environment. This is a perfect opportunity for someone who has a keen interest in the beauty industry, or who has been a PA and is looking for new opportunities.
Key responsibilities:
- Provide excellent customer service and business support to our new and existing customers via phone and email to help resolve customer and consumer requests
- Support our existing Sales Administrator by providing admin support to the sales team and Head of Sales
- Creating weekly and monthly sales reports
- Manage and process inbound leads and enquiries to our New Business Executive
- Manage travel bookings for the sales team
- Maintain our CRM and internal databases with relevant information
- Expense reconciliation
Skills & Experience:
- Ideally have a Beauty Therapist/Dermal Therapist degree
- Prior experience in an administrative role, ideally in the skincare industry
- Ability to work autonomously in an organised and timely manner
- High attention to detail
- Ability to build rapport with stakeholders and clinic partners
- Team orientated to work in our dynamic, fun team.
- Savvy computer literacy; required for use of company software programs, specifically Hubspot and Trello
- Knowledgeable and up to date on current trends within the beauty industry and possesses a passion for skin care
The Rewards:
By joining the derma team, you won’t just become part of the derma family, you’ll also receive:
- A friendly, fun-loving and supportive team environment that fosters growth and development
- Hybrid and flexible work environment (3 days in office, 2 work from home)
- Access to free, professional, and confidential counselling via our Employee Assistance Program (EAP)
- Skincare perks for you & your family
- Additional leave days
- Working with honest, ethical & authentic brands
- Performance rewards & recognition
