AddressGroeneveld-Beka, part of the Timken Company, is a world leader in the design, production and distribution of transport efficiency products to service the transport, mining and heavy machinery sectors. In Australia, the primary focus of Groeneveld-Beka is automated lubrication solutions.
The position of Sales Administrator / Commercial Back Office has become vacant at our Head Office in Sunshine West.
The primary responsibility of this role is to provide support to the Sales Team whilst also assisting the Finance and Logistic teams. Working closing with Sales Area Managers and customers, this role will report to the Deputy Managing Director.
Main duties and responsibilities
- Maintain, manage and update the CRM database
- Work directly with the sales, finance and logistics teams assisting with data entry and processes
- Prepare Sales Quotations when required and train Sales staffs on quoting procedures
- Aftersales follow up and customer satisfaction surveys
- Professional and accurate response to inquiries from customers and internal staff
- Assist with marketing strategies such as mail outs, testimonials and planning of events and trade shows.
- Timely and correct data entry and transfer to other departments within the Organization
- Attend project meetings and discussions to support the business as a whole.
- Collect, process and analyze market data
- Attend and participate in sales related events and exhibitions when required
Function requirements:
- Proficient with the administration of CRM systems. Ideally Salesforce CRM
- High level of accuracy and attention to details
- Ability to meet deadlines and follow tasks through to completion
- Proficient in Word, Excel and PowerPoint
- Relevant experience in a similar function
- Strong communication skills both written & verbal
- Experience with software applications
- Able to communicate effectively at all levels of an organisation
- Ability to work independently and as part of a team
- Professional, result-oriented, and stress resistant
What we offer
- Competitive remuneration
- Friendly & Cohesive team environment
- Increased superannuation contributions based on years of service
- Opportunity to self-learn with online & instructor led courses in Timken Uni
- Employee Assistance Program
- Free onsite parking
Visit our website: www.groeneveld-beka.com for more information about the company.
