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Form of workBeko is the number 1 selling brand of freestanding appliances in Europe. A member of the Arcelik Group, we employ over 30,000 employees worldwide, with 18 factories and 440 million satisfied customers in over 140 countries worldwide. As a partner of the everyday, we believe in providing our customers with meaningful solutions in all aspects of their everyday life.
Beko A&NZ currently has an exciting opportunity for an enthusiastic, self-motivated individual to join our Ormeau, QLD office sales support team. The Sales Administration Officer is responsible for the day-to-day operations of the sales desk which manages orders, provides support to the field sales team, and advice to our retail and commercial customers on the sale and supply of Beko products. You will have a strong team spirit and a mind-set to solve problems and provide outstanding service to our customers.
The key responsibilities of this position include but are not limited to:
- Handling customer enquiries and orders in a timely and professional manner
- Processing customer orders with an understanding of order receipt through to dispatch and invoicing
- Maintain and monitor stock reports, back orders and forward orders
- Generate commercial quotes and track drawdowns against quotations
- Problem solving in conjunction with the sales team to resolve customer queries and concerns
To be successful in this position, the ideal candidate requires:
- Experience within a retail or call centre environment dealing with customers in Australia
- Good written English to respond to email enquiries, and strong analytical and numeracy skills
- Good IT skills (MS Word / Excel / Access / Outlook / ERP systems)
- Friendly, resilient, team player with good interpersonal skills, an inquiring mind, and demonstrating a high degree of enthusiasm
- Great attention to detail
Beko provides a competitive remuneration package, interesting and diverse experience with opportunities to grow professionally in a progressive learning environment. Work from home is an option with support to equip a home office, following successful completion of training and probation, which is typically 3 months.
An up-to-date resume and cover letter must support all applications.
No agency applications will be received at this time.
