Sales, Bookings & Reservations Coordinator

Is one of the most reputable watersports companies on the Gold Coast and we are looking for the best of the best to join our crew!

Our standards are high in terms of customer service and exceeding customers expectations. From Jetski Tours, Parasailing & Flyboarding we want our customers to have not only a safe and exciting "experience" but we are here to "WOW" them from the first and last point of contact! ( Which is YOU! ) 

We also have another business ( GCTix ) where we resell other Tour Operator activities and book the activities in so great sales ability IS A MUST. 

We can essentially plan & book our guests entire activities while they are here

Tasks & responsibilities

• First point of contact for our customers ( so lots of confidence and a big smile a must )
• Advising customers about our products, understanding what they want and what will be best for them and booking them in
• Scheduling & Rescheduling bookings for efficiency and best customer service
• Sales of our products, photos and merchandise
• Sales of our partners tour activities including Aquaduck, Jetboating, Helicopter Flights, Stand Up Paddle Board etc
• Must be able to work on your own and be responsible for customers while in house 
• This is not for the faint hearted, must be a quick thinker and great puzzle solver all while having a smile on your face 

Qualifications & experience

• Experience in the Tourism Industry a MUST
• Experience with Fareharbor ( our booking system ) a HUUGE bonus but will train if needed 
• 1yr Proven sales experience 
• Must be quick learner and pick up different systems quickly
• Must be after long term employment eg. 2yrs plus 

Benefits

• Work with a great crew in a fun environment 
• Located in the heart of Surfers Paradise 
• A minimum of 21hrs per week guaranteed during our quietest times
• 38hrs plus during peak periods
• Pay rate based on how quickly training goes 
• Fixed days possible 

WEEKENDS AND SCHOOL HOLIDAYS AVAILABILITY A MUST 

Please do not apply if you do not tick the Qualifications and Experiences points