Sales Coordinator

We're looking for talented individuals who share our can-do approach, seek an opportunity to enhance their skills and advance their careers while making a global impact.

We are looking for a Sales Coordinator to join our amazing team in Brisbane! 

Main Purpose of the Role:

Responsible for achieving sales goals and maintaining positive customer relations by providing comprehensive support to the team and customers.

Main Responsibilities:

• Identity opportunities to build and develop business or customer relationships 
• Sales Administration, including: Inside Sales, Quoting Rates, Filing Rate Requests and Customer requirements through trade desk and handling sales enquiries / communication.
• Support the Business Development Manager to generate required reports and sales information
• Maintain and grow customers relationships
• Support the agency to strive to continuously improve client satisfaction and overall account performance (i.e. attained, retained, contained and lost)
• Deliver a positive customer experience at all opportunities to both internal and external stakeholders whilst ensuring compliance with regulatory and liner requirements
• Analyse market trends affecting the market, with targeted focus on developed new accounts
• Ongoing review of account activity to maintain an up to date account profile
• Assist in resolution and trouble shoot outstanding account enquiries
• Generate accurate documentation with minimal error rate, in compliance with company policies
• Working closely with the Customer Service team to ensure accuracy on OBL receipt, printing and release in Brisbane before handing over documents to clients/courier
• Office administration support for Brisbane office where needed

What We Offer

• The opportunity to be a part of a high performance culture 
• Employee benefits and rewards 
• A supportive and friendly workplace where no two days are the same

What You Offer

• Experience in Business Development / Sales
• Hunger to secure new business
• Passion to meet and exceed customer needs
• Agility and adaptability
• Strong attention to detail
• Clear and concise communication skills
• Experience or interest in the Logistics/Shipping industry desirable
• Excellent time management and organization skills
• A positive mindset and experience working in a fast-paced work environment
• Full and unrestricted work rights in Australia

We love hearing from anyone inspired to build a better future with us. If you're excited about the role or working at ZIM, we encourage you to apply. Please submit your resume and a cover letter outlining why you would like to join the team and why you may be suitable for the role.

Please note only suitable candidates will be contacted.

We are a flexible equal opportunity employer, committed to diversity and inclusion and welcome applications from all candidates with the above skillset.

* Recruiters need not apply.