AddressServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.
ServiceNow is currently seeking a highly driven Sales Development Representative to join our expanding Inside Sales team for ServiceNow's Cloud Observability solutions (Lightstep). This role will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the solutions. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity. They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.
What you get to do in this role:
- Meet or exceed Monthly, Quarterly and Annual sales objectives.
- Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.
- Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
- Strategically prospect within key verticals to develop new opportunities and pipeline
- Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
- Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
- Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
- Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
- Mentor team members and work on collaborative projects to help bring value to the team
- Occasional travel for training and/or meetings may be required.
