Sales Development Representative - Team Lead

The Team Lead is a high impact player/coach role responsible for training and developing new representatives whilst leading by example in demonstrating their own abilities in outbound prospecting. The ideal candidate brings a proven record of successful production in a SDR role, shows evident interest in leadership, and notable examples of initiative in a team environment.

The SDR Team Lead candidate must possess the ability to train and motivate new and existing Sales Development Representatives to meet and exceed quota, be able to closely . Must be eager to coach, teach, and monitor business metrics and individual KPIs, and report consistently and accurately back to the business on team performance and impact. Strong communication skills are a must. Regular productive and proactive communication, coordination, and collaboration with stakeholders and business partners in Sales, Sales Operations, Sales Enablement, Human Resources, Marketing, and Revenue Operations is required.

The expectation is to provide meaningful feedback and coaching to each new or current member of the SDR team; help establish accountability to meeting professional goals and business commitments. Must be adept at outbound prospecting and utilising enablement tools in making cold calls, creating cadences and prospecting emails as well as being able to demonstrate proficiency in social selling and ultimately qualifying prospective customers through targeted outreach leveraging MRI’s value proposition, and then prove capable of explaining and teaching this to an employee with no prior sales experience. Candidate must possess strong work ethic and character, leading from the front, and ensuring actions are in line with MRI’s core values and policy.

This is a People Manager role and reports to the SDR Director.

Responsibilities:

• Partner with SDR Management to coordinate training and mentoring responsibilities
• Help in the training of Sale methodologies utilised by MRI
• Understand the solutions/products applicable to yourself and your team
• Shadow and train new and existing reps in all areas of outbound prospecting e.g Calls, Email, LinkedIn,
• Use and train reps on Salesforce, Salesloft and Sales Navigator
• Clearly follow MRI lead and opportunity management process demonstrating a proficiency in compiling and analysing data to report back to the business
• Demonstrate an understanding of modern prospecting techniques in the software space
• Own and consistently develop existing onboarding and training techniques
• Partner with Sales Enablement to ensure the team are consistently in training across solution areas
• Ensure you role out a sequence of 30-minute roleplay heavy training sessions for reps to develop skills and facilitate coaching/mentoring on best practise
• Develop or orchestrate 6-month reinforcement training
• Ensure you lead by example and showcase your ability to incorporate and demonstrate SDR best practise developing opportunities through the three main channels (Social Media, phone and email)

Job Requirements:

• BA/BS in a business or technical related field from an accredited college or university
• Minimum of 1 year sales experience
• Demonstrated ability meeting quota
• Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally unprecedented.
• Excellent communication and presentation skills, both verbal and written
• Demonstrated ability to identify new, creative ways to drive motivation and productivity

Benefits:

• Flexible working arrangements 
• Uncapped Commission structure
• 6x Flexi AnyDay: knock 2.5 hours off your day!
• Me Days: additional 3 days of annual leave for qualifying employees
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

About the Business:

MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.  With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with thousands of team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity