Job description
Rockingham WA, Australia
Full-Time, Permanent Role with Australia's Ultimate Tool Shop!
Competitive Salary Package, with Incentives for High Performance.
Develop Your Retail Career and Lead a Successful Sales Team in the Tools Industry.
Total Tools Rockingham is looking for a Full Time Sales Manager, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.
This position will suit an experienced retail leader, ideally within the tools industry. You will be responsible for influencing and motivating your team to provide high-quality customer service, with a belief developing the skills, knowledge and behaviours of your team is critical to success. You will take full accountability for retail fundamentals, including outstanding customer service, reporting, store analytics, promotions, and merchandising standards. This will see you deliver sales targets and other KPIs, while creating a productive, and safe work environment.
What will you be doing?
Coaching and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture
Ensuring the health and safety of all team members, customers, and contractors within the store
Providing exceptional customer service to customers, and offering solutions as required
Developing a high-performance team, capable of delivering sales targets and KPIs
Does this sound like you?
Sound experience in retail sales, team development and leadership
Demonstrated experience in leading a sales team, and managing performance as required
A strong customer service focus
Ability to manage multiple priorities, within a fast-paced team environment
A creative approach to Visual Merchandising
Excellent communication and interpersonal skills
An eye for detail, with a desire to drive strong financial results
A self-motivated, self-starter, with the ability to demonstrate initiative
Comfortable with technology – computer literacy is a must
Available for weekdays, weekends, and some public holiday work
Why work for us?
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.
Type: Retail Store - Management
Category: Retail & Consumer Products
Reference ID: ES000261
Date Posted: 09/02/2024